Cabarrus Family Medicine-Concord

Write a Review704-786-6521

CLOSED NOW - Opens at 8:00am

My first time to cabarrus family medicine in concord. I had DR. Henson. The office staff was very professional and made me welcome. The DR was professional and explained what was going to be going on.

My husband and I had a horrible experience with Dr. Only. She's incredibly insensitive and I understand she's a new Dr. and really wanted to give her the benefit of the doubt. It was incredibly disturbing and frustrating to have to pay a Dr. that did absolutely nothing but cause an incredible amount of stress, called in a prescription that she knew I was allergic to which put me in the ER, and didn't listen at all to anything I had to say about my health and was very unprofessional. What a complete nightmare!!! Never again but felt I need to warn the public.

Absolutely horrible service. First off, it takes over a month to get an appointment in their office if you need a wellness exam or blood testing done. I work in the veterinary field and if I told a client they had to wait a month before being able to see a doctor I am sure we would never see them again. Once I finally had my appointment, they lost my health certificate for school (traveling outside the country). Absolutely horrified that our healthcare professionals are so negligent

Attention to anyone choosing this office! When deciding on a doctor DO NOT choose Lori Seymore. She's very messy. Never available,her attitude is disgusting, she does not wash her hands,she dresses and smells like she just finished working on her family's farm. she's just a spiteful dirty washed up hateful old goat! she will have your meds and Lab work screwed up big time, even if she is not your pcp! So if your regular doctor is not able to see you and they ask you to see someone else. Save yourself from unnecessary turmoil! When she walks in the room, you automatically feel uncomfortable. I've seen a few other doctors there as well as other places. And she is by far the worst I've met.

Top Doctors and staff. I have been seeing Dr Carla Jones since 2001 and have been pleased with how she is patient and through. Sometimes I have to wait but the quality of care I get is worth it. Top notch Doctor. I would like to also praise Dr Kara Gallagher I had to go to the ER last month 4/2013 and she was the Dr on call for cabarrus family medicine at northeast cmc. She was very informative and really listened to my concerns. She checked up on me the next day in the hospital and took the time to explain everything to me and did it in a way that I understood it and put me at ease. I highly recommend either one of these Doctors if you are looking for quality medical care from someone who shows they have a passion for what they do.

HORRIBLE service! me and my husband made an appointment in October and couldnt make it due to a death in the family. When trying to reschedule the appointment they told me that we were "Red Flagged" because we missed 2 appointments and could never again make an appointment. Funny, how neither one of us scheduled a previous appointment prior to the October visit. So when I asked to speak to someone to dispute this they transferred me to this woman named Allison who told me, that it was their policy not to give me an appointment after 2 missed visits. (Even though we only scheduled ONE visit) One would think that I should just call a different doctors office for an appointment, however, CMC northeast is branched with this office. So any office under CMC has red flagged us. So we will have to drive almost out of state to find a doctor. I asked if there was an exception ie: Death in the Family (my aunt) and they said there was no exceptions. I asked if there was a supervisor i could speak with and Allison told me that she will have someone call me. One hour later Allison calls me and says, "there is nothing we can do for you" and i asked her why her supervisor wasn't telling me this and she said "well, she didnt see the point in telling you when there is nothing we can do." I'm like, So your manager is refusing to speak to me? She cant even get on the phone and tell me herself? And meanwhile I can hear a girl in the background mouthing off. I hung up the phone. They are unprofessional, and clearly don't make any attempt at helping their customers.

Most of the doctors are first rate but since the practice has been taken over by CMC the policies and procedures brought in make it clear that they no longer have any interest in the care and well being of the patients. If you want a doctor where the front office does everything possible to prevent its doctors from delivering the level of care they want to then go here and you will get the care you deserve. If you want a doctor that is allowed to treat their patients they way they need to then look elswhere.