Alterra Pest Control

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Tony Aulette goes above and beyond customer service. He identified high activity of the tick population from the woods and high grasses around Jerome Village. He treated the lawn area and then treated inside areas where I requested. I am glad he works for Alterra and treats his customers so great!

Kyle came to spray the exterior of our home and to hit the kitchen for some small ants when seen lately. He was very friendly and knowledgeable. Great job Kyle...

Brian Hunter came to our house to spray for bugs. He was extremely friendly and personable and answered all of my questions. It was a pleasure to have him! Thanks Brian!

Tony Aulette came out to get me set up. He was on top of his game. I had strict concerns and multiple questions. He was personable and knowledgeable. He even had performed some outdoor services and checks during a downpour.

Kyle Winn came out this evening to perform our quarterly service, as well as address a few issues we had! He was fantastic! Very attentive, patient and answered all of our questions. He went above and beyond! Great service! Thanks Kyle W!



Jeff and Chantal C.

Kyle W came to my house and took the time to listen to my concerns, and then explained what he would be doing. We had the initial treatment done, and they told me to call if I noticed increased activity before my 30 day follow up. Kyle came in and pointed a few things out in dealing with the ants. I truly enjoyed talking with him and learning about the little critters who want to live uninvited. Thanks Kyle.

Kyle W. Came out and explained everything and did the treatment outside and inside. Very friendly and hard working and provided a lot of info about our ant problem. I would recommend Kyle W. To anyone who needs pest control!

Sarie W.06/19/2015

He was on time and incredibly professional. He took the time to talk to me about the root of the problem. Awesome customer service!

Kyle W. Came to service my house yesterday and did a wonderful job. He addressed all the concerns I had, and was very polite and professional. I have tortoises in my basement, and Kyle was able to treat around them without harming them. He also took care of all the wasps in the eaves. I would definitely recommend Alterra.

Great service! Kyle W. Came out and explained everything and did the treatment in the rain! Very friendly and hard working! Jordan was our salesperson and was very friendly and provided a lot of info. I would recommend Kyle W. To anyone who needs pest control!

Kyle W. came to help us get rid of some seriously fat ants. He was on time and incredibly professional. He took the time to talk to me about the root of the problem. Awesome customer service!

Zachary came by to do a treatment as we were seeing some spiders. Treated all the outside as well as our basement. Was very professional and explained what he found and what he did to treat the problem. He also gave some good suggestions. I appreciated Alterra sending someone out asap. Thanks Zachary.

Great service from Tony - very professional, attentive and quick. Let me know exactly what he was doing, advised me of any potential issues with pets and children - perfect customer service!

Tony A. arrived promptly on time today and did a great job explaining the service to be performed today and the follow up appointment services to be done in one month's time. Thanks, Tony!

Kyle W came here for the initial service today. Nice guy and seemed to know his stuff! Now I am sitting on my deck waiting to see those little critters croak...

Kyle W came out today. Very professional and knowledgable! Definitely recommend!

Zack W. Came out and did a great job even with the big black dog barking at him at every window.

I'm newly back in Columbus, and knew I'd need pest control, but hadn't looked into it yet. An Alterra guy stopped by and talked me into it. Seems like a good service, certainly friendly, professional and attentive. It's too early to know how well the service works, but the people I've dealt with (including Kyle W. and a previous Kyle too!) couldn't have been friendlier. So far, so good.

I've had a good experience with Alterra. My sales rep Kace F. understood all my objections and answered all my questions. The Service Pro, Tony A., was professional, thorough, and quick. I am satisfied with Alterra.

Tony Aulette was very professional and explained in detail how he was going to treat our yard. I've been looking for a pest control company at a more reasonable price, and am so happy we found Alterra!

Exceptionally unprofessional aggressive sales staff.The sales staff seem to have the need to share the names of ALL their customers nearby (privacy anyone?). And they're just downright rude. You know you have a special company when multiple neighborhood residents are posting online about how pushy and rude they are. I'd never in a million years consider doing business with a company like this. In fact, I regret even talking to the salesperson.