5 Star Transportation Services

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5 Star transported my father to the hospital from nursing home and the kind of service that they provided was excelent.Very carring well organized and professional. I would use them again if I ever need a Transportation.

5 Star Transportation has been transporting my mother for the past 5 years. The drivers are courteous and respectful. I just want to thank 5 Star Transportation for their hard work and services throughout the years of transporting my father.

I really Just have to give this company the 5 Stars that they deserve!! I would definitely recommend for all your transportation needs!

"Definitely Recommend"



Very friendly and on time. Their service is amazing always on top of everything and better then everyone else.



I HIGHLY RECOMMEND 5 STAR TRANSPORTATION! YOU NEVER GO WRONG USING THEIR SERVICE THEY WILL TAKE GOOD CARE OF YOU AND YOUR LOVED ONES.

I have never in my life experienced such unprofessional management. I have been manager of Medical Services for 40 years. I can only speak for my experiences. I have booked well in advance and also checked the day before pick-up, only 3 times out of 25 did I even see a five star Cab only once out of the 3 did they find my residence. I have missed serious Specialized Physician Appts., If you call and complain, instead of getting you into a Taxi they take offense and refuse you. Stating that you misbehaved. How can you misbehave in a car you never see. I was left at my specialised physicians office, that they have caused me to miss on 7 other occasions, I had to fight tooth and nail to get to my appt. When they picked me up after I called and was so upset that I was going to be late I kept asking where are you going and the cabbie, would not listen when I said I don't have an appt here they took me to the wrong place instead of listening to me. Then when I talked him into taking me to the right place. I called to have them pick me up as I was asked to do by the cab driver I told them that the address they had for my destination wrong and they needed to correct the pickup location. I was told that I couldn't have anyone's name, when I asked for owner the girl said she was the owner and she didn't give her name out, I couldn't be picked up because I had misbehave by having the driver go to an address that he wasn't suppose to take me. Whoa, WHAT!!!! I WAS LEFT WAITING FOR OVER 8 HOURS TO BE PICKED UP. when I called she said she sent the cab to the address they had come up with, I said excuse me, you need to have him come to my doctors office and pick me up. She said I was rude. No I may have been loud but not rude. If you waited 8 hours to have a cab home and then because you asked them to come to the right place to pick you up at 3 nurses and four doctors kept coming out to check on me due to my back and neck consult the X-rays showed were severe and I may need Surgery. No one could believe that the cab company would do such a thing. They obviously don't know what customer retention is. I would fall over myself at the first appt my people missed but I would make sure it never happened again if I had to pick the patient up myself. Instead they took the opportunity to make sure I wasn't listened to, the insurance company told me that the girl in dispatch said I misbehaved. I am telling you I was dumb-founded at their solution to the problem, which quite frankly could get them sued for leaving a patient that could barely walk to sit for 8 hours. The cab drivers I got to know, I also brought them bottled water each time I was picked up they were grateful and those three men did a good job. One was from dispatch and had just started driving a cab. I feel sorry for them because if the manager/ owner said she was, she is assuring these men won't have a job soon because customers being told they won't get picked up; soon or later this place won't have any fares to pick up. If I sound overly hostile at this, and I have mis-spelled a few words sorry I just had to vent. I was facing the prospect of having to walk over 10 miles home. in the dark and stormed evening when the office building closed at 7pm. I cannot see that I did anything wrong when I pointed out that they didn't take me to the right place. Where they got that address was the time before I had to go to specialist. All the other times I was taken to my OSU physicians office all they had to do was look it up or take my word for where I had an appt. I think I am the best source they had for that information. I feel like I have been in a mis informed tornado and landed in OZ. i HATE THAT i HAD TO HIT A STAR TO GET POSTED BUT THERE YOU ARE.

These people suck.they can't even get you to where you need to be with a 4 day notice.

These ppl are terrible. Im callin bbb about this. They collect money from my insurance to treat me like crap! I took my 18 month old to dr and aftr i called and told the guy who dropped me off i was ready. He said he was headed there. Half hour goes by i call again. Get the same answer. The whole time in the car there dude talked on his phone. Was looking at papers and felt unsafe driving with him. But when i called a third time he forwarded the call. 4 times!!! He made me sign that he took me home so.he would get paid. But i literally felt like he was gonna just leave me there. Called his boss they treated me like crap. So i told them im filing with my insurance a report. And hopefully they lose their business. This company treats you like dirt. Stay away. They are so unprofessional. Id never ever recommend them to anyone. Better luck with provide a ride or id even take my chances with a stranger. These ppl would kill you mot payin attention to the road. Whats the risk woth a stranger?? Im in shock how these people were!