Kaminer Heating And Cooling

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I was a member of their maintenance club for many years and felt very good about the service until now. My unit was serviced about two weeks ago and told it needed freon (R22) so two pounds was added at $132 per pound! The next weekend, when trying to use the system for the first time since the servicing, it would not cool. I paid $69 for a service call to inform me that the compressor was the problem. I called my home warranty and another company came to confirm the compressor problem. Since the system was almost 12 years old, I decided to replace it by a highly recommended local contractor. When discharging the system, the compressor came on. I asked if overcharging the compressor could be the cause of the compressor not working and was told it was a possibility. I proceeded with the system replacement anyway and told they would charge $60 per pound (installed) for R22. I discontinued the Kaminer maintenance plan and question what other costs are inflated for their products.

Jonathon Did very well with asking the questions and concerns that I had. I would refer again to come.

Kaminer Heating and Cooling technician, Johanthan was great, very informative. I have a better understanding and feel more confident about my system after his visit. Charlie W

Jonathan H came by for our 6-month check-up today and did a great job, as always. He is familiar with our system and our house, so he is able to give us very precise recommendations. I appreciate the fact that Kaminer employees always take care to put protection over their shoes to protect their customers' carpets. Not all businesses do that, and it can leave a mess.

Normi was a pleasure to work with. The personal consultations before work began and after work completed were informative and educational and no other H/A business we talked with took the time to do this . I felt that the planning had our best interest at heart. We had to have a new unit installation. Eric was professional and polite and I had confidence in his work. I was pleased with the results. Kaminer will continue to service our unit and tend to any other needs we have in the future.

Jonathan H with Kaminer was a very thorough technician. This was our seasonal checkup and he covered all the bases inside and out. We had a few questions and his answers were clear and his suggestions were helpful. He offered options without pressure and left us with some things to consider. We feel secure in the knowledge that Kaminer has our back. Jack Horejsi Mary Monroe

They showed up on time and went right to work. They resolved any issues I had and completed the job as scheduled. Very professional.

Always excellent service. Always friendly and they never fail to call. Walt Andrews has NEVER failed to provide excellent service. He is always kind and respectful as well as friendly. Very sensitive to your needs in terms of the service and the situation you may be experiencing at the time. Highly recommend this company as well as Walt.

Always excellent service. Always friendly and they never fail to call. Walt Andrews has NEVER failed to provide excellent service. He is always kind and respectful as well as friendly. Very sensitive to your needs in terms of the service and the situation you may be experiencing at the time. Highly recommend this company as well as Walt.

Professional, competent and customer service friendly, Walt Andrews was great and furthered my confidence in quality business relationships.

Johnathan H. did a very good job, and answered all of my questions. My Kaminer AC is very comfortable and I've had no problems with it!

Always great, friendly, quick service.

Jonathan provided excellent service for our semi-annual system review. He was very thorough and made several excellent recommendations for improved efficiency.

Jonathan was very professional and courteous when he came to my home. He showed me our air handler unit and how bad it was and we have had problems every year since 2000 with our air and no one has ever pointed out and showed me why we were having problems, but Jonathan took the time to show me and explain how bad and dangerous it was. He is a lifesaver and I will recommend him and your company to everyone that I talk to. AWESOME job.

Johnathan was very professional and had a polite manner. He did a great job.

My air conditioner stopped working on a 90 degree day when my 2 year old was battling a sinus infection and my husband was at work. The first thing I thought of was “call my daddy” from that precious little girl in the Kaminer commercials. I called and was told that if I signed up for the maintenance plan , that they would be able to come to my house within a few hours. If I didn’t sign up, it would probably be the next day before they could come out. As a desperate mama, I quickly agreed to the plan. I was also told that because I signed up, my service call would be discounted by and all labor would be discounted. That was the beginning of the deception. When Jonathan came to look into the issue, he came down from the attic and said, “It’s bad, it’s really bad. You will be better off buying a new unit and the maintenance plan won’t be applicable to you because you don’t have a working system.” So, because I have no experience with HVAC, I trusted what he said and scheduled a time for someone to come out and give us a quote on a new unit. The next day, Mrs. Kaminer came over and I used my lunch break to get the quote. After an hour had passed, she hadn’t even gotten to the pricing due to the sales pitch she had with a notebook full of pictures of employees, their background checks, their insurance coverage…ect. I appreciate that. I appreciate a legitimate business, but an hour? When she got to the reason she was there, another hour and a half later, we had a quote for $6,800. We were told that we had R-22 (the old kind of) freon, which was a lie… its R-410 (there’s a big sticker on the machine) – that we had a 10 seer unit, which was a lie... it’s a 13 seer – that our system was out of warrantee, which was a lie… we have two more months, that the return was too small, which was a lie…I could continue but I think you see the picture. I am a nurse. I live by integrity in my profession. It is a crying shame that people are out to lie, cheat, and steal. I’m pretty sure they would appreciate me having values if I were to ever need to take care of one of their loved ones. Kaminer seems to say “we’ve been around since 1950something” everywhere you turn… too bad people have been misled this long!

I recommend Kaminer and Jonathan is a big reason why. He is always prompt, courteous, knowledgeable, explains what he is doing and what my choices are as a customer. He is a true service professional and just a really great guy who I have great trust and respect for.

We have been doing business with Woody Kaminer for many years and have been well pleased with his personnel and his company's service. We have have all of his techs friendly and competent.

We are "happy camper" customers of Kaminer Heating. The techs are professional and courteous. Thank you Eric M. for the nice job you did installing our 2 ton unit 2 weeks ago. No mess to clean up!! We also appreciate the tips to save $$ on our heating bill. The Branham Family, Elgin, SC

Kaminer has been a joy to work with for our heating and cooling needs. They are prompt in calling to schedule maintenance visits and even give a reminder call. They also call the day of your scheduled service to notify you when your technician is on the way. Travis Mitchell, the service pro, has come to our home a few times now and is always so pleasant. He is very polite and easy to talk to. He interacts well with my children and I feel very comfortable with him in my home. I feel like he is honest about my heating/cooling unit and never tries to sell me something we don't need. I greatly appreciate his professional attitude and kind spirit.