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Reviews

01/14/2016

Best place ever!

I have been wearing hearing aids for over 20 years and I have never been more impressed!

The staff was professional and courteous as well as very knowledgeable.

The office was quiet and clean, though everyone was very busy.

The audiologist (Brian Cooper) was very helpful and explained everything in detail. He programmed my hearing aids just like I wanted them and offered lifetime free check-ups.

The icing on the cake was the price (half what I usually paid) and I got 240 free batteries.

I am a physician and have recommended several patients and colleagues. They have all reported similar success.

03/29/2014

Avoid this place!!

Thinking about hearing aids? I have just had the most incredibly awful experience at Hear Tech in Colorado Springs. If you want someone to listen to you, this is the worst place EVER! The "hearing instrument specialist" there talked for 20 minutes non-stop and never once asked me a question. Finally, he asked when I started wearing aids. When I told him age 18, he assumed that's when the loss began, and told me that I probably didn't have a hereditary loss. (I'm the 6th generation, my brother has a loss, my daughter is the 7th generation with the same type of loss. Nearly half my mom's family is affected, but it's not hereditary?) He never asked, but just kept on babbling. When I told him that the loss actually started well before age 18, he said, "Oh, well, I just assumed. . ." "Yes," I responded , "What is it with audiologists? Why don't you try asking me? Let me tell you about my loss. When I was about. . ." At this point, he interrupted me and asked me to "Follow" him, got up, and walked out of the room. He led me to the front desk, informed me that we were "calling it quits" because I was "rude" and asked me to leave. Really? Which quadrant of his buttocks was I supposed to kiss? What's wrong with expecting a provider to listen? Avoid this place!! Hear Tech. Go elsewhere and save yourself some grief. Rating? I'd give it a -5, but that doesn't exist.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 719-637-3535

Phone: 719-380-0777

AKA

Hear-Well Inc

Hear-Well

Hear-Wise

Categories
Hearing Aids & Assistive Devices, Hearing & Sound Level Testing, Medical Centers
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