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Reviews

L
lindam23

01/26/2012

Provided by YP.com
I bring my dog here for groomi...

I bring my dog here for grooming and obedience training and they do a wonderful job with both. Susie has come a long way since starting the training and she continues to improve everyday. Thank you so much for being such a positive assistance to Susie and I.

K
katieg32

01/24/2012

Provided by YP.com
Highly Recommended I was very ...

Highly Recommended I was very happy with my experience with Lucky Dog. The prices were fair and the groomer did an excellent job. Since my initial visit I have been back several times with my dog and its always been good. I have referred many friends as well and they were all delighted to find a good groomer in the area. Very good people who do their business right!

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trishsparkert

01/16/2012

Provided by YP.com
Good Services. My dog was happ...

Good Services. My dog was happy when she left, which in turn made me happy. Thank you!

J
juanl

12/23/2011

Provided by YP.com
Lucky Dog...what an appropriat...

Lucky Dog...what an appropriate name! We felt so lucky to find this wonderful place, it took the wonder out of wonder what we're going to do with Rosco (our beautiful black lab) while touring Italy. Much to our surprise when we came back our lab had learned some new commands from the trainer. Rosco and I have started attending these classes regularly, and I have become so much more fond of my lovely dog! Thanks so much for all your help!

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patrickf

12/19/2011

Provided by YP.com
I brought my dog in for a some...

I brought my dog in for some grooming that he badly needed last weekend and they did a great job. Everyone was so friendly towards us and now he looks and smells great. Thank you all so much for doing a wonderful job.

A
ammber3lynn

12/08/2011

Provided by YP.com
Thank you so very much for tak...

Thank you so very much for taking care of Candy's grooming. You do such a beautiful job and you are much appreciated for handling Candy with such care and concern.

S
stan_m90

11/02/2011

Provided by YP.com
About a month ago my dog boost...

About a month ago my dog booster was the worst dog ever and my wife told me that if I do not do something about him then she is kicking him out. Thank goodness I ended up finding Lucky Dog. After just 1 week of training he was a completely different dog. Now my wife says that he's a good boy! Thanks for saving my dog!!

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livie2008

09/05/2009

Provided by YP.com
Love it, refreshing

What a refreshing small town feeling. It's like my dog doesn't have to leave my house at all. I loved the workers and I loved the hair cut on my dog. So many experienced dog people in one building, doing so many great things. I loved this place and recommend it to anyone that loves their dog liek their child.

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tadswife

05/01/2009

Provided by YP.com
bad service, rude owner and groomer

I brought my dog in to get him shaved and they did not listen to what I asked at all! They ended up shaving him to the skin, leaving several razor burn spots that he has now licked, and according to the vet, are now infected. When I went back in requesting a refund, they refused. They stated that I had asked him to be smooth, which apparently means shaved completely of all hair. I am not a groomer, so smooth to me means not choppy. I wanted him to have a 1/4 inch shave, not shaved to the skin. They were very rude to me and told me that I am wrong to put him on antibiotics and that it is absurd that I want a refund. The owner said, "That is an interesting concept. So if you get a bad haircut you expect your stylist to refund your money?" I said, "Yes, if they butchered my hair and didn't cut it the way I asked." And she laughed! Don't take your animals to these rude, obnoxious people!

claimed iconBusiness Response05/05/2009

I am hurt and shocked to see this review. With 30 years experience we definately know how to shave a dog. As per the signed detailed request of the owner, this heavily coated dog was professionally and carefully trimmed down to the under coat. With our 1/2 price spring special this big dog got the full care treatment for $20. Amazing value for 2 hours of work on a dog that is presented in full dense coat. Every animal that enters the doors at Lucky Dog is treated like our own. I personally have trained hundreds of groomers over 7 years at college level. I have 30 years experience in animal husbandry, breeding, showing, training,certified behavioralist and breeder of some of the Top dogs in North America. I know dogs!! I Professionally stepped in when my groomer was being harrassed, I requested to see the dog and carefully examined his entire body. He was happy and in good humour. There were NO shaver burns or broken skin anywhere on the dog. There was a slight irritation(without excessive redness or broken skin)on the dogs penal shaft from him licking his privates. The dog was licking his private parts ONLY! I did not wish to have a confrontation with the owner over the dogs needs to personally attend to his urges. We believe the owner did not really want to pay for anyone to do 2 hours of work on her dog and therefore complained to get money back, plain and simple. The owner in question attended in person in the grooming salon and gave verbal instruction to the groomer to take more hair off the dog, before she left the grooming area. Three individuals heard the owner complimenting that "he looks good, this if fine". Every cleint is gladly able to comment and have alterations done to their dog before ever leaving our facility. We want them and their dog to be delighted with our services.

This listing has been claimed by a business representative.
M
michael1998

04/17/2009

Provided by YP.com
Amazing

Cleveland needs a business and professionals like this. I stopped in and was greated by a happy professional that gladly should me around. The dogs were friendsly and happy. The building is clean and the rooms where beyond my expectations. I know they will do well. My poodle was groomed wonderly and she was so happy and looked fabulous.

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BBB Rating
A+
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AKA

Lucky Dog Suites and Spa

Category
Pet Grooming
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