PetSmart
6870 Ridge Rd, Cleveland, OH 44129
Reviews
12/04/2012
Provided by YP.comI recently took my dogs to the grooming center to get their nails trimmed. After the associate told me (multiple times) that it was my fault that my dogs' vaccine records were not on file, which were provided on 2 separate occasions to this store, she agreed to take them for a nail trim. While I waited there, in her presence, she and another associate yelled at my dogs and disrespected them. They also proceeded to name-call and disrespect other dogs in the salon. The associates made both my dogs scream in pain, and almost dropped my one dog off the table that he was tethered to. The associate then verbally blamed my dog for his predicament. I was appalled by their behavior, and would never recommend someone to use this service, ever. The fact they felt it was appropriate to act like this in my presence makes me fearful for the animals when there are no witnesses to hold the associates accountable.
09/21/2012
Provided by YPmobileMore Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Brands
- Nutro
- Payment method
- discover, master card, visa, amex, cash, check, debit, paypal
- Other Links
- Categories
- Pet Stores, Aquariums & Aquarium Supplies, Birds & Bird Supplies, Pet Food, Pet Grooming, Pet Services, Pet Training, Tropical Fish