Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

FM
Frederica M.

05/02/2016

Provided by YPmobile

Food good. Service sucks you call they put u on hold indefinitely and never come back to line. This is main problem with black businesses horrible customer service

EC
Erma C.

06/23/2015

Provided by YPmobile

Food is very good. Everything is fresh and homemade. My only complaint is and it is a big one is the customer is not good. Some of the staff is very rude and unprofessional. They need to train their people on customer service skills because I am sure they have lost business due to this problem. I won't even complain much about the wait time because the food is well worth it if you like good homemade soul food

YC
Yvonne C.

02/01/2015

Provided by YPmobile
Horrible Customer Service!!!

Placed an order via phone at 8:08pm, the woman stated it would be 30-40 mins. Arrived to pick up order 52 mins later at 9:00pm. Order was not ready and woman stated have a seat and I'll call you by name when your order is ready. 25 mins later went back to window to check on order status since my name was not called and people are walking in off the street placing and picking up orders all around me. She stated in a snippy manner there are 2 order ahead of mine at this point. Ok so I pulled out my phone and started playing games to pass the time. 22 mins later, it is now 9:47 and my name still has not been called. Go to window to check status and it is still not ready and the woman is rude and has an attitude. So at this point I've had enough and leave with no food. So I don't know how the food is but the customer service is horrible. Don't go there unless you place your order 2.5 hours in advance... good luck!

G
greengo

09/30/2012

Provided by YPmobile

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Sun:
Payment method
all major credit cards
Price Range
$
Neighborhood
Forest Hills
AKA

Open Pitt Bar-B-Que

Open Pit BBQ

Open Pitt Barb-B-Que

Open Pitt Barbeque Carryout

Categories
Barbecue Restaurants, Caterers, Restaurants, Take Out Restaurants
Other Information

Parking: Free

Wi-Fi: No

Bike Parking: No

Attire: Casual

Good For Family: Yes

Good For Groups: No

Good for Kids: Yes

Take Out: Yes

Cuisines: Caterers, Barbecue, Take Out

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

Suggest an Edit