New Creation Builders

Write a Review216-355-9999

We had our garage doors reframed and done in November of 2017 by this company. The company "fix it today" garage doors did the door itself and the automatic door opener, which both are the same company. First of all....they didn't put all the bolts in the garage door opener, only 2 of 4. Also the door was only braced fully on ONE side. We only opened this door probably 5-10 times because It was winter. So this spring....april 22...we opened it to take stuff out to put in the yard. And when I went to close it...the whole door FOLDED INTO a V!!! Complete garbage now. And the lady diane. ..told me that her son Keith owned the company and passed away but she said there's nothing they can do about it because theres only a 90 day warranty. So your telling me...5 months later...the door falls apart and breaks....and it's not their fault????? Wow!!!! I had another company look at the door...and they said it wasnt installed correctly and was missing bolts and support brackets and the door opener was installed incorrectly too. Plus while doing the job my brand new generator came up missing and of course they didn't know anything about that either. Now I'm stuck spending $1000 to fix their mistake and I'm out a generator too. I WOULD NEVER NEVER USE THIS COMPANY!!! And whoever does...BEWARE!!!! They will RIP you off...and not feel bad at all!!!! True piece of garage company!!!