Interstate Kitchen Supply

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We purchased a GE Cafe refrigerator from Interstate Kitchen Supply 2 years ago. Recently we noticed water collection on the bottom floor of the refrigerator. The technician found the reason, the drain pan was substantially rusted and corroded which created a hole that leaked the water. This is a considerable defficiency for only 2 years old refrigerator. We wanted to pass this problem to a heigher level GE official to express our great disappointment of the GE products. We send email and GE called us back and to our shock they said the refrigerator is manufactured in 2008 which we were not aware of till now. The sales person at the store did not disclose the fact that she is selling us a 6 years old refrigerator, so according to GE this rust and corrosion could have started in that store long before it was delivered to our house. We are still looking for an explanation for such a defficiency which is a health hazardhas. Our recent findings suggests that this deficiency has been detected by several other customers. Thanks to the store representative of interstate kitchen supply, she has been helpful and cooperative to share with us the extent of this problem. She claimed that the store was not aware of the refrigerator shelf life and she took responsibility of replacing it.

Awful customer service and unethical business practices. My sales associate (Ron) and his manager lied to me about the product I purchased and its return policy. Avoid this company at all costs.