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Reviews

HJ
Holly J.

02/06/2017

Provided by YP.com

I have had to bring my fur baby here several times in the last month and had excellent service every time. They staff and Dr. Dunbar were very compassionate and helpful with my dogs issues.

LP
Laurie P.

12/17/2015

Provided by YPmobile

We have been taking our 2 dogs here for a couple of years. After receiving poor care from two other chino hills vets it has been such a pleasure to deal with chino hills small animal hospital and ALL of their staff! They have been so helpful and informative. Everyone we have dealt with from reception to vet assistants to the vets themselves have been so caring and nurturing! They all seem to be in a great mood I think because they are doing what they love! Their patience with my very stubborn dog is priceless! They have micro chipped one of my dogs so far and explained how to register the chips and submit the paperwork to our city for reimbursement which I had no idea was available! Recently they helped save our dog from a dark chocolate poisoning incident which I admit cost a pretty penny but they were professional and worked hard to help save her. I love this vet office NS the staff!

TM
Teresa M.

03/21/2015

Provided by YP.com

I HAVE 4 DOGS AND WE LOVE OUR DOGS SO MUCH.



The only reason why I took my dogs to this clinic was because their regular Dr died.



THIS WAS THE BIGGEST MISTAKE I COULD HAVE DONE. They do not care about your Dogs or Animals all they care about is YOUR MONEY!!! They take ad-vanish of the way you love your animals to take your money. They Are so rude, they have NO Patience and they use force on your pets. (they are hurting them).



The staff has attitude and the Dr gets upset because you have questions about what they are doing to your Dogs.



They are very unprofessional, extremely rude, they discriminate people and to top it off they did nothing to my dogs BUT they did took my money.



PLEASE DO NOT MAKE THE SAME MISTAKE I DID DONT PUT YOUR LOVED DOGS IN DANGER, DO NOT TAKE THEM TO THIS CLINIC/HOSPITAL find another Dr and it

will be the best thing you could have done.

I am taking the time to type this message only to help another family by saving their pet from a horrible experience were all they care about is your money and not for the safety of your pet.



IF YOU WANT TO PUT YOUR DOG IN DANGER, EXPERIENCE THE WORST SERVICE

EVER, AND GET TREATING WITH NO RESPECT AND FEEL DISCRIMINATED THIS IS THE BEST PLACE TO GO TO:

CHINO HILLS SMALL ANIMAL - 3415 CHINO AVENUE, CHINO CA 91710



Sincerely,

Dog Lovers!

E
eastlasalvatrucho

04/08/2011

Provided by YP.com
My cat died due to their money hungry methods

I took my cat in in August 2010. He had a sort of attack, he was drooling, was defecating in an uncontrollable manner, and crying. When I took him in they charged me 60 or so dollars (could be 80) due to the fact that they considered I did not have an appointment. They called it an emergency fee, the regular fee is around 20 bucks. There were no people waiting and regardless they still made me wait.



When the female "veterinarian" with glasses, white lady came and examined the cat she immediately said he was ok and nothing was wrong and immediately pushed for blood work rather than examine him. He wasn't ok obviously. She kept pushing for bloodwork and x-rays which would total over 900 dollars, but apparently he was ok! My cat did calm down and his condition was stabilized.I want to note that the "veterinarian" didn't even RECOMMEND ANY MEDICATION.



He stabilized but over the months started to deteriorate. He started losing weight and soon I took him for a second opinion.



I took him elsewhere for a second opinion, Dr. Choi on Central. The bloodwork and work he was going to do on my cat dramatically dropped from 900 to 300. Dr. Choi did prescribe us medication which improved his condition.



Unfortunately his condition was too advanced and died on the floor of the living room.



My cat was with me for 15 years. It boils my blood to think about what they did. I had actually written something much harsher but due to the legality and the probable misinterpretation of the original review I heavily edited it. I think this pretty much sums up what a despicable human beings and lack of knowledge these so-called veterinarians have.

More Business Info

BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Payment method
amex, visa, mastercard
Location
Chino Hills Small Animal Hospi
AKA

Stiles, D

Chino Hills Animal Hospital & Pet Resort

Other Email

Categories
Veterinarians, Pet Boarding & Kennels, Veterinary Clinics & Hospitals, Veterinary Specialty Services
Other Information

Parking: Lot

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