The BusBank

Write a Review312-476-6100

CLOSED NOW - Opens at 8:00am

Bus was the exact bus that pictures were provided of. My contact at BusBank - Andrew, was incredibly responsive to my very tedious questions, and the driver was incredibly nice. For a comapny with A+ rating on the BBB, I am sure the reason the bus didnt show up for "outraged", is because it was probably never booked or paid for!!!! I was told at booking if payment did not arrive prior to the trip, the bus would not be able to be sent do to company policy.

THE BUS I RESERVED NEVER SHOWED UP!!! I WAS TOLD NOTHING COULD BE DONE & BASICALLY I WAS SCREWED! I HAD A LARGE GROUP OF PEOPLE WITH ME THAT WERE FROM ALLOVER THE PLACE IN TOWN FOR ONE NIGHT THAT WAS SUPPOSED TO BE WONDERFUL. AND BECAUSE THE BUS NEVER SHOWED UP OUR OTHER PLANS HAD TO BE CANCELLED AS WELL. I AM OUT OVER $500 BECAUSE OF THIS MOST UNRELIABLE COMPANY. THE ENTIRE NIGHT WAS COMPLETELY RUINED!!! IT TURNED OUT TO BE A DISASTER!