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Reviews

AV
Ana V.

03/30/2015

Provided by YPmobile

I had the worst experience for it being a first time customer I went in because a Co worker of mine suggested this place had things I needed. specific candy for my daughter's birthday goody bags and was told they carried the items unfortunately they ran out of the items so I pick out other things I needed, they had a a sampler plate that carried nuts/cookies/chocolates my niece points at it and says what's this we told her don't touch anything (WICH SHE DID NOT!!) THE employee with a disgusted look tells my niece here!! Here!! Take that 1 and pointed 1 out. First of all u do not address a child! U tell the grown up! And also she wasn't being un supervised! I told her to not touch anything because the ladies were rude! Then I go to purchase the items WICH was $3 and change the cashier says $5minimum to use debit/credit WICH I had no problem with it I go to search for something else and when I walk away I hear the lady say in a rude tone! "The sign clearly says $5minimum! ! I was upset! But still bought the things I needed! I emailed the business because I felt like they were extremely rude and felt like they treated me the way they did because I am a Latino race, I noticed to the Caucasian people they were all smiles and welcoming. So I let them know how I felt over an email, they responded back but obviously didn't understand and emailed me something totaly different saying store policys is $5 minimum and said my niece touched a gummy worm and due to sanitary purposes she was told to take it, "because she touched the gummy worm"..wich it was a piece of chocolate she was told to take! Not a Gummy as the email stated, point wasn't about me being upset about paying $5 it was the way the rude lady said it after I walked away and the way my niece was addressed, they are worried about sanitary purposes but every one sticks their hands in the plate anyway!!! The email stated "people have bad days" insinuating I was having a bad day. I am really upset it's 2015 and people are still racist? I will never ever go to that place again and to any other race be careful you might be treated like a criminal. As soon as you walk in.who ever Emailed me said we get more positive reviews than negative reviews so basically still treating me like nothing again. So here's your negative review superior I hope people don't support racist companies. Your customer service is horrible. I also posted a screen shot of how there supposed apologie was

More Business Info

Let us be a superior partner

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 773-299-1290

Phone: 773-254-6000

Services/Products
Nuts, chocolates and candies.
Payment method
all major credit cards
Location
between morgan & racine
Neighborhoods
Southwest Side, Back of the Yards, Back Of The Yards
AKA

Superior Nut & Candy Company

Superior Nut and Candy Co

Superior Nut & Candy Co., Inc.

Superior Nut and Candy

Categories
Candy & Confectionery, Candy & Confectionery-Wholesale & Manufacturers, Food Products-Wholesale
Other Information

Wheelchair Accessible: Yes

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