Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

AW
Ashley W.

10/02/2015

Provided by YPmobile

IF I COULD GIVE 0 STARS I WOULD. I HAVE HAD THE WORST EXPERIENCE EVER WITH ROCKET. THEY FINANCED ME A CAR AND THE SAME SAY I DROVE IT LESS THAN AN HOUR MY CHECK ENGINE LIGHT CAME ON AND THE CAR WAS SHAKING ALOT. I HAD ANOTHER MECHANIC INSPECT THE CAR HE TOLD ME IT NEEDED FRONT AND BACK STRUTS, TUNE UP , WHEEL ALIGNMENT, AND A NEW BELT AND BREAKS. I TOLD THE LADY TERRYVILLE I WOULD KEEP THE CAR IF SHE FIXED THE FRONT AND BACK STRUTS AND THE WHEEL ALIGNMENT. WHEN I CALLED HER THE NEXT DAY TO CHECK ON THE CAR SHE TOLD ME THEY REPLACED A CONTROL ARM AND FRONT STRUTS ONLY THAT WAS NOT PART OF THE DEAL. SHE KEPT TRYING TO PUSH ME INTO GETTING ANOTHER CAR AND CONTINUED TO GIVE ME THE RUN AROUND ABOUT WHAT NEEDED TO BE FIXED AND OTHER THINGS THAT I WAS DONE DEALING WITH REMIND YOU I ONLY HAD THE CAR FOR 2 DAYS . THEN I ASKED FOR A REFUND THAT I WOULD TAKE MY BUSINESS ELSEWHERE. THEY WASN'T HAPPY ABOUT THAT THEY KEPT LIEN TO ME ABOUT WHAT TIME TO COME IN AND WHAT TIME THE OWNER WOULD BE IN. HE FINALLY GAVE ME A CHECK AND WHEN I WENT TO THE BANK THE CHECK BOUNCED. CAN YOU BELIEVE AFTER ALL I WENT THRU THE DAMN CHECK BOUNCED. I WENT BACK AND ASKED FOR CASH WITH A RECEIPT AND HE SAID IT WASN'T ANY CASH IN THE BUILDING BUT I WITNESSED HIM SELL 2 MORE CARS AND RECEIVED CASH ( ONLY IF THOSE PEOPLE KNEW WHAT THEY WAS GETTING THEY SELF INTO) HE TOLD ME TO JUST DEPOSIT THE CHECK AND NOT CASH IT. I TOLD HIM NO I NEEDED TO CASH IT , HE SAID THE FUNDS WOULDNT BE IN THE ACCOUNT UNTIL NOON TOMORROW. SO I WILL SEE HOW THAT'S GONNA GO

BN
Bryan N.

04/17/2015

Provided by YPmobile

I purchased a Ford Explorer from Rocket Auto sales and it has been the best work truck I have. I got a great deal, and even was offered a no cost warranty for 6 months after the purchase date. Thanks guys, I will make sure to return for any other vehicle needs that I may need in the future.

T
taco7976

12/05/2009

Provided by YP.com
false advertisement/

i saw a "97" gmc sierra1500 for $4,499 on the internet,when i got there the sign on the vehicle was posted $4,999. i mentioned it to the dealer & was told that it would go for price on internet.The pick up needed some type of electrical device so i could not test drivet hat day.I was told it would be ready in a few days. I was called & told to come in for test drive & did as so. then i inspected the pick up underneath & noticed it had no fly wheel cover which is nescesary in freezing weather to prevent corrosion.It was also missing a bed liner and the car had thousands of scratches all over the pick up sides.There was also a under carriage guard missing on quarter panel. Also the shocks looked rusted & worn out beyond normal.So i thought i could talk them down a bit from the $4,499, after mentioning all these problems I was told the price is $4,999 & that the price on internet is for cash buyers only.I don't know how they can get away with that. anyway the price was final even after pointing out all the problems.they agreed those were problems that needed to be addressed & still said the price would stand at $4,999 plus tax &plates would come out to way more than kelley blue book value!!

I was misled not once but twice into coming in for that old pick up & the dealer tried to swindel me into buying at outrageous price.

"THEY ARE SKY ROCKETING THE PRICES OUT OF THIS WORLD I GUESS THATS WHY IT IS CALLED ROCKET AUTO"

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Extra Phones

Phone: 773-884-0214

Fax: 773-884-0204

Brands
bmw, buick, cadillac, chevrolet, chrysler, dodge, ford, impala, malibu, regal, sebring, silverado
Payment method
financing available, discover
Neighborhoods
Vittum Park, Southwest Side, Garfield Ridge
Categories
Used Car Dealers, New Car Dealers
Suggest an Edit