PNC Bank

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On 2/9/2018 I arrived at the PNC located on 73rd and Stoney Island. I was very disappointed that I waited 15 minutes while a second teller set at her computer and failed to assess me. When I finally arrived at the teller, a second customer arrived at the branch and the teller who failed to assist me immediately opened her window to assist this customer. In addition to the poor service I received, the teller who was assisting me system went down in the middle of my transaction. The money was removed from my account and was informed that they have not received the funds. Which means my funds are just floating in limbo at this point. So not only have I yet to receive the money order that I originally requested, my account is now basically missing funds and I’m still here at the bank 40 minutes later. With still no solution to my issue.