Skip the counter when you rent a car with National in Chicago. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Chicago today!
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Reviews

JP
John P.

02/07/2017

Provided by YP.com

I have rented vehicles from National many times over the years for business travel to Chicago. They always deliver with a clean vehicle, plenty of choices (I have Executive Status with National), and friendly, fast service. The experience has been easy for me to work with on a consistent basis which is much appreciated!

JR
John R.

02/03/2017

Provided by YP.com

The best part of renting a car at National is not having to wait in line to get your car. I am able to quickly pick out a car and then get on the road right away so I can get to my destination. Convenience!

TK
Tj K.

01/12/2017

Provided by YPmobile

Always quick and courtesy. Clean cars and fast check ins and check outs... Friendly staff where ever I go...

KS
Kevin S.

11/05/2016

Provided by YP.com

I've been renting at this facility for a couple of years and have become a regular customer. The people at the check out, greeters and check in are the best!!! Caring, sincere and a joy to meet. I even get a hug now and then. In this day and age when we have to be politically correct all the time, it an enjoyment to greet such a caring staff. Kudos to all the staff and management.
Kevin Stiles

TB
Todd B.

11/01/2016

Provided by YP.com

This experience was ok, however, I did request a toll pass and thought it was given to me, but it wasn't and I passed through 3 tolls. When I got the invoice, the toll pass wasn't listed on th invoice, but that excuse the fact that I asked the attendeant for one and it wasn't given to me. I even have an audio recording where I asked for it. Good grief.

JR
Jeff R.

10/07/2016

Provided by YP.com

I love renting from National because it's a hassle free experience. With Emerald club you can pick the vehicle you want to drive. You just get the car and go, and the return process is easy too.

PA
Peter A.

09/28/2016

Provided by YP.com

Just awful customer service for an Emerald Club member who booked a reservation through Chase Rewards points. The guy at the gate would not let me out. Sent me back to the desk - the whole reason I am in the Emerald club is to AVOID the desk. Then the desk sent me back up and said they would call the gate. Never called. Whole thing was a waste of 45 minutes. Time I should have been spending with my family. I tweeted my story and was given 1 free day. Oh, and they had exactly 1 car in the Emerald Club lot. One car to choose from.

LB
Lawrence B.

09/27/2016

Provided by YP.com

Renting online is quick and easy, I upgraded for free to a Mustang and had a great day. Great service before and after the rental.

AF
Allen F.

09/02/2016

Provided by YP.com

The folks working here are awesome!! They go above and beyond to help you. There could be a better car selection, last few times I was here it was mostly only minivans left.

MS
Mark S.

08/11/2016

Provided by YP.com

I've used National Emerald Club to rent cars for some time now. My experience has always been positive. The folks at all locations have always been helpful. I avoid other companies and appreciate National's rewards for loyalty.
Keep up the good work!!!

JJ
James J.

08/03/2016

Provided by YP.com

always great service at midway. got to minneapolis there was no one there to get car when dropped of, midway always staffed. Seems to be the difference between the good locations (Midway) and the bad ones(MSP).

JS
Jennifer S.

06/21/2016

Provided by YP.com

Always quick, easy and friendly when I use National Car Rental at Midway. I will continue to use them when I travel for work and pleasure.

SC
Sue C.

04/19/2016

Provided by YP.com

WONDERFUL experience! Good service, people friendly and very helpful. Easy to drop off and everyone was just so nice. My car was wonderful to drive. I fly in and out of Midway a number of times a year and will always rent from National.

DF
Donna F.

03/01/2016

Provided by YP.com

As usual with National Car Rental and the location at Midway especially since I have been using them now ever other week for the last 4 months, OUTSTANDING service. Everyone is always cheerful, helpful and can never do enough for you regardless of the hour you get or return your vehicle. I'm always greeted with a smile and friendly greeting when picking up my car. And they go out of their way to meet your needs. Kudos to you all.

CB
Charles B.

02/27/2016

Provided by YP.com

National has been very good at consistently having cars that are clean, decent motor sizes and the right mix of local options (toll/GPS/etc.). I depend on them to have cars that I want to drive wherever I travel. Thanks National

JJ
Jerreece J.

10/28/2015

Provided by YP.com

I have got to hand it to National Car Rental. They know what customer service looks like and you deliver. From the moment I arrived at you rental agency I was assisted by their professional staff from who greeted me warmly, were attentive, and who made me feel welcomed. My transaction was handled thoroughly and fast. Next, when going to pick up my car a situation arouse, no mid-size car were available at that moment. However, National Car Rental professionally personnel immediately managed the situation, and resolved it punctually, with emphasis on making me, the customer happy. I was asked if I would like to pick from one of the SUV’s available, and did so. Therefore the situation was resolved with complete satisfaction to me, the customer. I expected great service and National Car Rental delivered exceptional service and I am very thankful, because it allowed me to get on with my business of visiting my family.

Yes I would recommend National Car Rental, highly!

LM
Linda M.

09/02/2015

Provided by YP.com

Excellent service. National Car Rental Team at Midway was very friendly and accommodating. Will definitely rent from them again.

MK
Mikhel K.

08/28/2015

Provided by YPmobile

The National Car Rental team at Midway Airport is always so friendly and efficient. Best part of any business trip (aside from finally getting home!)

JT
Joe T.

03/31/2015

Provided by YP.com

Typically, I only use National on business trips, but now that I use them for vacations too. I have never had any problems and the cars are clean and efficient. Check-ins and check-outs run smoothly with no problems.

LB
Lance B.

11/22/2014

Provided by YPmobile
Thieves

Rented a car for a few days in Chicago, and had the misfortune to have a small medical emergency at home, cutting my trip short by a day. Upon returning the car early, National virtually doubled my daily rate to $110/day. When I contacted their Customer Service team, I found out they don't really believe in customer service. After multiple tries, I got a call from an Area Manager who spent the entire call ignoring my concerns and telling me why it was all my fault. So if you like overpaying, and want to patronize a company that has no interest in resolving customer complaints, then National is for you.

More Business Info

Hours
Regular Hours
Mon - Sun:
Extra Phones

TollFree: 888-826-6890

Services/Products
Airport Pick Up Car Rental Economy Car Rental Luxury Car Rental Rent a Car Rental Cars
Brands
Auto Rental, Car Rental, Economy Car Rental, Luxury Car Rental, Rent a Car, Rental Cars
Payment method
discover, master card, visa, amex, cash, check
Neighborhoods
Southwest Side, Garfield Ridge
Categories
Car Rental, Trailer Renting & Leasing, Truck Rental
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