MNE Pipe Clearing and Plumbing Inc.

Write a Review773-860-3290

Don't do it, super frustrating. A friend referred us for a plumbing issue we thought was pretty serious, we set an appointment for a week out, and Matt no showed. No calls or texts, just didn't show up when he said he would. Eventually he rescheduled, so almost two weeks after first talking to him, he and his guy come by and they're nice enough; they fixed a couple things and though the price seemed steep, I thought it would be worth it to be done with it.

The next day, one of the toilet flappers Matt replaced is leaking worse than before. I tell him about it, thinking in good faith he'd help me fix the part he installed. He offers to come by and take a look, but when the time comes, he no shows AGAIN. Continues to be really hard to get a hold of him, ignoring texts and calls. I'm starting to get frustrated, but I figure he's busy so I'm civil. He eventually says he will check out a video of the issue by text, but that was the last response I received - he just ghosts me, no communication, no explanation. At this point I've sent multiple texts, a video of the problem, left a voicemail, and haven't gotten anything back.

Now I have to find another plumber to pay for a whole new visit just to fix the flapper. Matt charged the max price for two flow valves, $150 per toilet, which took probably less than an hour to install. The flapper he installed along with it leaks worse than before, running up the water bill. Along with two no shows and terrible communication, he literally made the problem worse, and vanished rather than fix it. Also, he was referred by a mutual friend and he knew it - imagine how he acts to people who aren't referred? Definitely not worth the headache.