Matsumoto Center for Dentistry: Dr. Edward J. Matsumoto, DDS

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OPEN NOW - Closes at 6:00pm

To say I’m furious about this is an understatement. After countless unreturned calls and letters sent via certified mail proving that I have them, they sent me to collections.



Why you may ask? They try to bill, in full, at time of service (which they now, all of a sudden have a sign for, in "fine print" font), and then collect the out-of-network insurance payment after the fact so they can “double-dip” and get more money than is deserved.



After sending them the insurance records showing, in fact, they double-dipped, that was not enough and they still didn't offer any sort of refund or call back.



They did the same thing to my partner where they tried to collect up front and he confronted them about my incidents and they backed down and said they'd bill the insurance first. Apparently, during this time, someone out front overheard this fiasco and walked out. You know what I say to that "soon-to-be patient?" Good for you before getting hackled like a used car salesman.



Oh, and they say they take insurance, but beware: They're out-of-network for everyone!