Marino Chrysler Jeep Dodge Ram

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I bought 2 cars on the same day from Marino. They treated me and my husband with the utmost respect. Kenny my salesman was fast and funny at the same time. Will definitely do business again. Thanks guys.

I had no Credit and A few bucks down and my salesman Kenny got me into a 2014 Jeep Compass 4X4 for an affordable payment and i love it. It even came with a Warranty i didn't even have to pay for that gave me a couple more years coverage. l Love these guys and y new truck go and use my name as a referral and they will take care of you like they did me -Jeremy

My man Kenny hooked me up with a 2012 Dodge Avenger. I will recommend anyone i know to this guy and Marino. Love the new whip guys thanks!

Bought my second truck from here and both times I left feeling as if I got the best treatment that someone can possibly ask for. Kenny my salesman was fast and knew what to show me to get me In and out happy. Highly recommend anyone I know to buy their vehicle from here. Thanks for great speedy customer service really means a lot to me as a customer who is very busy all the time.

I’m highly unhappy with my recent certified used vehicle purchase from Marino Jeep in Chicago, IL. First off, they charged me twice for a vehicle certification and warranty. I found this out after I bought the vehicle after seeing the internet ad. I was charged an additional $1295 over the sale price online that claims the vehicle was already certified and already had a 7 year warranty. Secondly, the steering wheel has play in it, and the brakes are warped. The required inspections for the certified vehicle obviously were not complete. I’ve talked with them about the issues and I have to drive over an hour away to get the brakes looked at (because one employee stated I must have hit a pot hole to make the brakes warped, which is impossible…) and I can’t get the brakes fixed until the missing wheel lock key comes in. Currently I’m driving around with the possibility of having the vehicle towed if I get a simple flat tire. I’m very angry that they say they tack on the $1295 to every certified vehicle. If that’s true, they falsely advertise their used vehicles for less money and add in the “charges” when you are ready to sign the paperwork… I bought a 2011 Jeep with 25,000 miles only!! Avoid the certified vehicle scam at this dealership and save your money!!!

So here is goes...I went to Morono on a Saturday to check out their Durango's. Larry Szwiec ran to our car before we had to time to open the door. All the salesmen were waiting by Irving Park Rd, just waiting for their next victim. Larry seemed like a new guy to the car selling business, b/c even i was surprised when the whole thing did not go by the books. He did not introduce himself nor did he give a hand shake. Stated what we were looking for - he showed us the most expensive trim first. He took 10 minutes to find the keys. We asked for a lower trim - he said he will need to take a ride to their other lot to get this vehicle. After 15 more minutes, he comes inside to get us, he tells us this vehicle has hail damage. Just to see what sort of damage happened, I asked if he had a rag or towel to help dry the vehicle off ( it was drizzling). Larry comes back with a tiny napkin. Larry did not even hand us the keys to have a seat inside, nor did he even unlock the doors to it - I had to ask him!



We asked if he had another without hail damage - he then had to get another salesman to drive him to the other lot - 20 minutes later, he comes and tells us that the other vehicle also has hail damage. Well we aren't buying a 'new' vehicle with damage. He asked us inside (knowing what his plan will be next), we followed but knew what to expect. He brings in Frank Moreno (a sales manager, or so he says). He said he will do anything in his power to get us a vehicle today - well that is true because he said 'normally' people buy the hail damaged vehicles, and then file an insurance claim a few weeks later. WOW! Um no! He even offered 1K off, then 2K, then 3K off.... I told him I was looking at other matches in the area, he said he will call them and see if they also have 'hail damage', Frank Moreno comes back and says they also have damage (go figure). We tell him, he can keep checking for matches that come in and let us know. Larry Szwiec calls me on Monday, saying nothing has come in but they have another color - we already told you no! So I mentioned one I found on cars.com and he said that did not have the touchscreen - well little did Larry Szwiec know, I had the exact car on my screen and it did have it. I would steer clear of this shady dealer - you get what you pay for...



I would not want to pay anyone 1 cent at this joint. Very odd place to walk into. Everyone knows what to expect when they walk onto a lot, this isn't even a place that meets that expectation.



It seemed every hour, someone called on the PA saying all salesman to the lot - it seemed like they were bringing all the cars people checked out but had to be brought back to their other lot - looked like there was 15 cars people checked out but did not buy. Even for a Saturday, there weren't many people looking at buying a vehicle. STAY AWAY!!!!

I bought a new but barely used car there and I've had so many problems with it I could cry. I spent my life savings on it. I'm investigating how to call this car a "lemon" legally and I'm not gonna lose all of my money just cuz.