Lucas Tire & Auto Care
3501 N Western Ave, Chicago, IL 60618
Reviews
05/10/2013
Provided by SuperpagesDerrick was very friendly, professional, and easy to work with. My tire was repaired quickly and for a great price.
05/09/2013
Everything was handled professionally, promptly, courteously. Staff is very polite, service was done quickly, efficiently, great prices for everything.
05/09/2013
Provided by SuperpagesI loved every one's smiles! Service was excellant. great personalities, especially Derrick! yah
07/24/2012
Great Service explained what parts purposes are Need were
07/24/2012
Provided by YP.comWONDERFUL
As Good as Prepair or service could be, Good Pricing, Friendly Staff.
07/19/2012
Provided by YP.comTerrific. Very helpful + reliable
11/04/2011
If you are interested in a auto place that never takes advantage of you and cares about you and your car, this is a great place to go. Customer service is superb! Recently, I had to take my car in for a second visit and they felt so bad that I was there again so soon after my first visit that they deducted the cost for labor, even though the 2 visits were for entirely different issues. They also are very honest about when they feel like different parts will need to be replaced and try to shop around for the best prices, if they don't have the part in their store. In a time where most car places seem more concerned with making a buck than providing good service, I feel like Lucas Tire is different, they care.
06/08/2011
Provided by YP.comSpeedy service, I was in and out with no problems.
06/01/2011
Provided by YP.comI've been going to Lucas Tires for years. After a few bad experiences as a new Chicago resident, I found Lucas tire through a friend's recommendation. The environment is clean and comfortable, service quick and honest, and the staff is very friendly.
06/01/2011
Provided by YP.comAfter being treated poorly at another establishment on Western for tire replacement, I called Lucas Tires. I reached Sandy and received excellent service which was helpful and honest. She was understanding of my crazy night shift RN schedule. The mechanic staff was timely with updates especially when I added on a few more basic services (changed the air filter, alignment and oil change). The prices were fair. I will definitely visit them again when needed.
05/26/2011
Provided by YP.comI've been having just a little trouble with my automatic transmission. It wasn't doing too badly under 10 miles per hour or over 45 miles per hour, but while on main streets it would fight me to change gears and speed up to the speed of traffic. I went to Lucas' garage, and was surprised that they new exactly what the problem was, cuz I sure didn't. Anyway, I'm glad I went there because it makes a big difference to have my car running right. They do good work. I can vouch for that.
05/26/2011
Provided by YP.comThis is the only place I go to get tires. I am always satisfied.
05/20/2011
Provided by YP.comOkay, so have you ever had to deal with the most difficult customer?? The demanding one who needs everything for as cheap and quick as possible??? I was like that when I went to Lucas tires and I gotta tell ya, I feel bad about it cuz they're really good people. I recommend them.
05/20/2011
Provided by YP.comMy dad has been going to Lucas for years, so of course when I needed tires he sent me to Lucas. I was treated like family. I won't go anywhere else as long as I live in Chicago.
05/20/2011
Provided by YP.comLucas Tires is a breath of fresh air!!!! I was treated so well by Sandy and the mechanic took good care of my car. (FYI rates are affordable here) Chicago needs more of this kind of personal service.
05/19/2011
I wish I can rate them a 0My mother took her car in for an oil change and they completed a SAFETY inspection on her car. They told her she needed wheel alignment, which she did the service there. 3 days later her hood flew up while she was driving. Her hood was destroyed but thankfully no one was hurt. Obviously they did not lock the hood correctly!!!! (common sense). I immediately called very upset and they were so nice and concerned and even sent a tow truck to tow the car. They said they were going to inspect it and let me know if it was their fault??? REALLY... well the next day I heard nothing from them, so I called in the late afternoon and no one could explain anything to me but someone named Rich (who I found out later was the owner) I thought he was a mechanic because he was too rude and unprofessional to be a business owner. Finally after waiting on hold about 10 minutes he gets on the phone informs me that he has the hood and it needs to be painted a
05/11/2011
Provided by YP.comThe best customer service I've had in a very long while. Not only were they friendly and considerate of my time but they were extremely knowledgeable. The employees all came in to check on me, offer their assistance, and to inform me of the status of my car. I would absolutely recommend coming here to get your tires replaced.
05/11/2011
Provided by YP.comI came in right at closing time with an emergency and STILL received fast, friendly and courteous service even though the shop looked like it was still very busy. These guys work hard and they're all great workers.
05/11/2011
Provided by YP.comBest price around the neighborhood! I really liked the receptionist. I think her name was Sandy! She was able to explain everything I needed like the prices, procedures, etc. The technician actually showed me what an alignment is and where the alignment is located by tire. It was nice to get full details and be shown things without having to ask.
05/03/2011
Provided by YP.comI had a flat tire a couple weeks ago and I went to Lucas to get a new one. Everyone there was super friendly and helped me right away. They gave me a good price and finished quick. I thought they were a great tire store and I would recommend them to anyone who needs a cheap tire fix.
More Business Info
- Hours
- Regular Hours
Mon: Tue - Fri: Sat: Sun: - Extra Phones
Fax: 773-528-3816
- Services/Products
- Battery Service
- Steering Service/Repair
- Electrical Service/Repair
- Fuel Injection Service/Repair
- Electronic Service/Repair
- ASE Certified
- Wheel Alignment
- Auto Maintenance
- Engine Repair
- Air Conditioning Service/Repair
- Starter Repair
- Engine Diagnostic
- Emissions Inspection
- Belts and Hoses Service
- Transmission Repair
- Exhaust System Repair
- Steering Fluid Service
- Glass Repair/Replacement
- Oil Changes
- Air Filter Replacement
- Oxygen Sensor Repair and Replacement
- General Repairs
- Radiator Service/Repair
- Transmission Service
- Brake Replacement
- Suspension Service/Repair
- Engine Tune-Up
- Timing Belt/Chain Replacement
- Oil Change
- Alternator Repair
- Muffler Repair and Replacement
- Catalytic Converter Repair and Replacement
- Lighting Services
- Brake Service
- Clutch Service/Repair
- Spark Plug Replacement
- Tire Service
- tires
- wheels
- rims
- Brands
- Bridgestone, Dunlop, Firestone, General, Goodyear, Michelin
- Payment method
- discover, amex, cash, mastercard, visa
- Neighborhoods
- North Side, Roscoe Village
- Accreditation
Automotive Service Excellence
Better Business Bureau
AAA
- Other Link
- Social Links
- Categories
- Brake Repair, Auto Oil & Lube, Auto Repair & Service, Automobile Manufacturers Equipment & Supplies, Automobile Parts & Supplies, Tire Dealers, Tire Recap, Retread & Repair