Hartej S. Sood, DDS

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BEWARE! I was a customer of Dr. Sood for over a decade. I have sent dozens of new customers to Dr.Sood because I respected him as a dentist and as a professional. Unfortunately I was wrong. During a routine cleaning, the hygienist got fluoride paste in my eye. Within a short period of time it burned and became swollen. I was forced to go on antibiotics from my doctor. I contacted Dr. Sood to let him know and he asked me to come in put Visine in my eye! Appalling! It turns out he was just looking to get photos of my eye. When I told him it was getting worse he said not to worry and he would send photos to his ophthalmologist friend who would get back to me. I told Dr.Sood that the pain was worse and my doctor recommended if it got worse to go to the ER. Dr. Sood said not to go and to wait a week. I went to the ER only to find out the infection was so bad I could have gone blind! I ended cancelling flights at Christmas and spending the next three weeks at home on painkillers. Dr. Sood promised to reimburse for the bills. I tried contacting him 3 times regarding reimbursement and he refused to reply. I was forced to FedEx them to his office. Over a month later my eye has still not healed and Dr.Sood has not paid the thousands in doctor bills he promised to. Instead I received a letter from his lawyer saying that they admit no guilt and are sending it onto their insurance. I would have hoped that the Dr.Sood would have done the right thing, but instead it has become obvious that he is more concerned about his wallet, than paying for my doctors bills caused by his negligence. Instead of being reimbursed my out of pocket medical expenses I was charged $148 for the pleasure of destroying my entire Christmas holiday! A person s integrity is judged best in a difficult situation-- it is obvious from his actions that Dr.Sood has none. UPDATE: Nearly eight weeks since the incident occurred and over four weeks since Dr. Sood was given the copies of my medical bills to pay, and Dr. Sood continues to ignore any correspondence. I am out of pocket over $10,000 in expenses related to the incident and the good dentist pretends that the incident never happened. Neither his lawyer nor Dr. Sood himself will respond to letters, emails or phone calls. Despite a promise from Dr. Sood to pay all bills in December, Dr. Sood appears to think ignoring them will make them go away. I would have hoped that he would eventually do the right thing and pay the bills, but with the amount of time and silence that have passed, I trust he has decided he no longer needs to reimburse me for his negligence. Dr. Sood s actions/inactions are a good judge of his character, ethics and professionalism.