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I
ihategroupfox

06/11/2013

Provided by YP.com

I would not recommend Group Fox. I live in the Clarendon Shores building. Much of my problem is the 10% rent increase each year. Last year, my rent was raised $100/month. When I called to ask about the increase, it was simply stated that rents were increasing in Uptown and they had to stay competitive. There was absolutely no negotiating. My current lease expires in 3 months and they want to increase my rent $95 and have said that they will not pay for utilities any longer. Estimates that they give for utilities are between $50 - $100 per month, depending on the season. How do you justify and almost $200 increase/month in Uptown? Just yesterday, there were two people shot literally down the street!! Furthermore, when I call to talk with someone they email me and ask what they can help me with so that they don't have to talk to me. They want to know my intentions in 3 weeks, for a move out in 3 months and won't call me back. That is not what I consider good customer service. While the units are nice, the building looks like a dump. The landscaping is mostly weeds and overgrown bushes. The windows look to be decades old and many of them don't shut properly. It is a chore to wait for the elevators which have been beat up with all the people moving in and out of this revolving door. It took 3 months to completely fix a leak in my bathroom from the upstairs tenant. My apartment has a beautiful view and a nice lay out, but an increase that much for such much trouble is not worth it. Especially since there are newly rehabbed buildings, with more amenities in the area.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Phone: 773-649-0241

Phone: 773-935-9717

Fax: 773-267-0725

Payment method
all major credit cards
Neighborhoods
Ravenswood Gardens, North Side, Ravenswood
AKA

Group Fox Property Mgmt

Other Email

Category
Real Estate Management
Other Information

Wheelchair Accessible: Yes

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