D Mx Exteriors Inc

Write a Review773-637-7195

Horrible service!



I had my house for many years, got a new roof from this company, I didn't think about going to the roof till 4-5 months later... I saw holes in multiple places. My roof never had this problem before (my house is 50 years old). I call the company and it took 3-4 week to get someone to call me back, and the reason why they call me back is because I started getting very upset.



The owner told me he would show at my place, I took the day off to wait for him. He never show, I called him and he kept saying he was running late. He didn't even call me to let me know he was not going to show.



I was finally able to get his cell number and about 4 days later I was able to talk to him and he was very rude and unprofessional. After he saw my roof and he told me it was animals that did the damage and I was going to have to pay if I wanted it fix, he called me a liar and than said someone else did a roof job after his men did the job. This guy stead of apologizing for the inconvenience of us waiting for a long time, he did not take responsibility for his actions and just wanted to be right. Than he mention he is a busy man and he didn't have time to go to every house to inspect the jobs.



I even told the owner I would pay to get it fix, but I needed him or someone to come to my house since there were many holes on my roof and we had a lot of rain that week... he didn't care.



I owe a business as well, if there is something I learned is that you take care of your customers specially after they spend over $6000 with you. This man has no ethics.



I am going to pay another company to get it done, he lost my business and my friends business.



I would think twice if I was you in getting your roof done by this company.