Cosmetic Auto Trim & Glass

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AROUND ONE MONTH AGO..I TOOK MY SUV TO HAVE THE DRIVERS SIDE BACK REST PAD RE-DONE. MR. DREW CALLED ME LATER AND SAID THAT I SHOULD HAVE THE BACK REST DONE...THATS WHAT I WANTED DONE IN THE FIRST PLACE. ....THEY DID RE -DID THE SEAT IN WHICH NOTHING WAS WRONG WITH. AFTER THAT MY HEAD TOUCHED THE CEILING OF MY S.U.V. I TOOK THE CAR BACK . AND THEN WHEN I LEFT WAS OK FOR ABOUT 10 MINUETS. IVE REALLY TRIED TO GET USED TO THE SEAT BUT IT IS VERY UN-COMFORTABLE ...I CALLED MR. DREW BACK AND ASKED IF THEY WOULD LOOK THIS 200.00 DOLLAR JOB. HE TOLD ME TO GO SEE A BACK DR... THIS GUY DREW IS A MGR. AT THIS BUSINESS AND IS VERY RUDE.....NO COMPASSION.....AND I FEEL TAKEN ADVANTAGE OF.....HE STATED HE WOULD NOT EVEN MAKE AN ATTEMPT TO RECTIFY THE SEAT ISSUE....NOT HAPPY WITH THE TYPE OF SERVICE I RECEIVED FROM THIS MGR. DREW.

I have four children all have had their share of automobile accidents until they achieved their mid 20's. From 1999 I have used Cosmetic Auto for body work and accident remediation exclusively. At least six separate "events" from fender benders to total wrecks and a couple of no-charge repairs have been handled at this shop, always through Mike Nitti who along with Drew are the best estimators I know of. I recommend Mike Nitti and everything he touches without reservation.