Cornell BP Auto Repair- Hyde Park

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this is my second encounter with this "business". My first was for a water pump repair, had a struggle with them when I requested to keep the old part as I wanted to make sure work was done correctly. The only issue I encountered after my service was the serpentine belt needed to be replaced and was frayed. At the time, I was told the belt was fine. I was able to drive it 70 miles back home to my mechanic and turns out the belt wasn't fine. Guys, ALWAYS seek a second opinion. Today, I'm currently backed against a wall and worried my alternator might be going out so I request a diagnostic from the BP mechanic service. Caroline, the manager had me fill out the necessary paperwork and asked me to sign. I filled out my name, car make, and address but didn't sign anything because we hadn't discussed the fees or work that would be done. I informed Caroline that I can't sign blank documents, but if she fills it out appropriately I will sign and pay the $25 fee (for a diagnostic as agreed). She went on to explain she's a trustworthy business and that I should just sign the blank document. After a bit of a power struggle, she filled out the documentation correctly and then I signed it. She scolded her mechanic, Joe, for taking my car under the bay for the diagnostic. She informed me they would call me when they finished the diagnostic. I stated that I would wait, but thank you. Caroline and her mechanic, Joe, spoke and he came out and told me my car is fine. I requested a print out of the diagnostic and was told there is no printout. I proceeded to inform them that I would like the receipt stating that the diagnostic is cleared and I'll pay the fee. Caroline at this point took the original paperwork and tore it up and said there is no fee and to go.
DO NOT GO HERE. They're not honest, this place will rip you off if you don't come prepared. Caroline is RUDE. She was ready to bump all her oil changes for the day when she heard it might be my alternator causing me car issues ($600 for parts and labor). The minute I said, let's see what the issue is first, and I will not sign blank documents she GOT FURIOUS. Good thing I took pics of everything, I will be contacting the BBB.