Chicago Grooming Parlor

Write a Review773-767-0494

The place has a new address. Their new location is 5610 South Pulaski rd. I took my very hyper 6 months old 37lb Husky for only a bath. I was told that it would be $15. Compare to other places, that was a good price. I was told that my Husky would be ready in about an hour and a half. I was called exactly 1.5 hour later that she ready. It took me an hour after their first initial phone call to pick up my dog. I was called a 2nd time around 2:10pm and a message was left stating "this is your "3rd" phone call. You have until 2:30pm to pick up your dog. If you don't, there will be an additional $10.00 added to your cost." After I heard the message, I rushed to pick up my husky. When I got there, a hidden fee was added to my $15.00. Apparently, if your dog is a little aggressive, there's an additional fee. Also, if your dog has an accident in the water, there's a contamination fee. This place has an additional fee for pretty much everything that your dog is most likely will do. I told the guy that i wasnt told about the hidden fees. He came around the counter and pointed at some signs that stated the additional fee. This place has sale signs all over the place. I did glanced at the signs when dropping off my husky. I thought it was sale items. After I picked up my husky and paid the additional "aggressive" fee, she was still wet and my Husky was NOT herself. She was too calm and very sleepy. She went in her cage and stood there. Usually, my husky is all over the place. This was my first time at this grooming place and maybe the last time. I REALLY HATE HIDDEN FEES. THE FACT THAT MY HUSKY WAS NO HERSELF, IT REALLY CONCERNED ME. I won't recommend this place.