Brachs automotive repair is the best car repair service center I have had the pleasure of having worked on my car. The owner, manager, and staff are all very good at what they do, and as a women I never felt like they were taking advantage of me. Two thumbs up for the Brachs auto team!
Brach's is a family owned company who knows what they are doing, we have been loyal customers for years and never have we been disappointed!
I have been a customer of Brach's Auto for nearly 30 years. They are committed to superior customer service and that's why I've stayed. I tell anyone who has an automobile they should come by and try Brach's. It isn't everyday that one can find a business that is dedicated to the customer and will stand by any repair performed. Kudos to Brach's!
Brachs is the BEST! I've had my cars serviced solely at Brachs for over 20 years, and throughout that time Tom and Gary have been consistently fair, honest and dependable. About twice a year I take the car in for general service/maintenance, especially before taking a long road trip. If no work is necessary, they let me know and send me on my way at NO charge. If repairs/adjustments are necessary, they get the work done promptly at a fair price. My family entrusts its vehicles to no one else - not even the car dealerships where we made the purchases! Can't ask for more.
The mechanics at Brach's know their business. If I have work done elsewhere, most likely I didn't have it done right
12/26/2013Provided by YP.com
Gary is very unprofessional and should NOT be doing anything in relation to customer service. Wouldn't bring my car there if I was on four flats and my engine was smoking.
Can't argue with the confidence I have in Brach's (Tom and Gary), the work they do is great and the prices they charge are right on target with anywhere else in the neighborhood.
The manager Tom, And Owner Gary are the greatest guys to have servicing my vehicles. I have been a customer for more than 15 years and have been satisfied with the service on every visit. The employees are knowledgeable about all vehicles, and the service is friendly as well as welcoming. In all the time I have been a customer my cars have never needed to be brought back for the same repair after being repaired by Tom and his team.MUCH Thanks to Brachs for being as good, informative and honest as they are!
I've been using Brach's for over 20 years. Their customer service is great - they explain exactly what work is needed, and the time frame it would take to complete. They are always dependable, and do excellent work. I'd highly recommend them to everyone.
This is the very best and honest auto center I have ever used. I give it my highest review 5 stars. I was taken to them by and old friend and I highly recommend them . They have taken excellent care of my auto and are honest. They have gone over my car and told me where I needed work but never put pressure on me. When I was ready they repaired my car and have done outstanding work.Joseph Manuel
I have taken my van into Brach's over the past few years and have always been highly satisfied with the service. Tom always give a thorough explanation with everything prioritized. I also appreciate the fast service and quality work. Definitely a 5 star service center!
I took my car in today due to a burned out headlight. Tom evaluated the whole car, pointed out potential problems, indicated the cost of each item with no pressure to have it done there. When I decided to go ahead with all the needs indicated I was given an estimated time of completion which was right on target. I was able to take care of my planned activity for this morning and have the work done too. I will continue to service my car here.
Brought my SUV in for 50,000 mile service and diagnostics. I knew it needed lots of updates. There was a long list of services needed but they were categorized by priorities and there was no pressure to do it now. Everything was done efficiently and on time. Thanks for making me feel safe for the coming winter weather. Tom was accomodating and knowledgable.
I have been a loyal customer to Brach's for the last 15 years. They help people like myself who are not real savvy about car maintenance and mechanics. Tom and Gary are the best. They explain things in a way that an average consumer can understand. There are no unnecessary charges and they stand behind their warranties. I call Brach's ( The Lady's Place) and recommend them to all my girl friends. Okay the fellas too . I just love this place.
I have been a customer of Brach's for over 20 years. Tom and Gary are very friendly, professional, honest and knowledgeable. The service is impeccable, I have never been disappointed with their service. As long as I have a vehicle, they will get my patronage.
My family and I have been going to Brachs Auto Center for years for any and all car servicing needs, from simple oil changes to brakes, struts, suspension, and any other major car issues that have arised through the years. They are honest and trustworthy and fairly priced. They are very knowledgable and I will continue to trust them with my vehicle.
Since I started going to Brach's, I have had nothing but positive experiences. Tom makes sure that my car is maintained to last, but doesn't try to sell anything I don't need. The mechanics at Brach's figured out a problem with my 'check engine light', when other mechanics had charged me and had no idea what they were doing. I recommend Brach's to everyone.
Excellent service. Work is done on time and well. Brach's makes sure customer is satisfied with all work. Highly recommended.
Brach's Auto Center has performed outstanding maintenance on our vehicles for many years. To know that we can trust Tom, Gary and their staff to diagnose the problem, explain it to us and repair our car the same day is of great value to us. They not only perform superior service, but they give valuable advice as well!
I've been bringing all our vehicles to Brach's for 19 years now, and would never go anywhere else. Tom & Gary are extremely knowledgeable, and have gone above & beyond numerous times. Having a shop like Brach's, takes the tension out of car repairs. Because of their expertise, you get straight forward answers. I'm happy to recommend them to family & friends as they have always provided me excellent service.
More Business Info
- BBB Rating
- Regular Hours
Tue - Fri:
- Air Conditioning
- Car Computers
- Head Gaskets
- Goulds, Raybestos, acura, audi, bmw, buick, cadillac, chevrolet, chrysler, cooper, dodge, gm, gmc, honda, hyundai, infiniti, isuzu, jeep, kia, lexus, lincoln, mazda, mercury, mitsubishi, nissan, oldsmobile, pontiac, saturn, standard, subaru, toyota, volkswagen, volvo
- Payment method
- discover, master card, visa, cash, check, debit, amex
- Far South Chicago, Beverly, West Beverly
- Auto Repair & Service, Alternators & Generators-Automotive Repairing, Auto Engine Rebuilding, Auto Oil & Lube, Auto Springs & Suspension, Auto Transmission, Automobile Air Conditioning Equipment, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Diagnostic Service Equipment-Service & Repair, Automobile Electric Service, Automotive Tune Up Service, Brake Repair, Emissions Inspection Stations, Engine Rebuilding & Exchange, Mufflers & Exhaust Systems, Radiators Automotive Sales & Service, Tire Dealers, Towing, Wheel Alignment-Frame & Axle Servicing-Automotive