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Reviews

KF
Keenan F.

12/10/2016

Provided by YP.com

Apartment Source is a great company to work for. It seems they suffered from a rash of bad reviews from poor management back in 2012, but this is an honest company that is looking out for their tenant's and landlord's best interests.

TS
Tyson S.

08/12/2015

Provided by YP.com

I can't believe the people on here leaving negative reviews for TMG Management.. on The Apartment Source's page.. These are two separate companies that work together but are run by different people. The Apartment Source is a great company to work for, I have been with them 5+ years. I agree TMG had some issues years ago being understaffed, but it's been under new management for 2 years now, and they've been nothing but wonderful to their tenants. This website needs to separate these reviews into two pages, because they are two companies.

A
auroraxborealis

11/24/2008

Provided by YP.com
You'll Regret Renting From Them!

Dealing with The Apartment Source is like having your teeth pulled. Every review website gives them terrible ratings and their Better Business Bureau score is UNSATISFACTORY. It's a shame they're still in business because they have no customer service skills whatsoever and are totally rude and will lie to you just to get you off of the phone. If you call asking for a repair the best case scenario is that they tell you they'll call you back and don't and the worst is they yell at you and threaten to come after you with lawyers. Todd Lawrence is a complete prick and shouldn't have a job where he comes in contact with other human beings.

G
goodpeople

07/01/2008

Provided by YP.com
PLEASE BEWARE OF THIS COMPANY LOOK AT THERE BBB COMPLAINTS

We just want our $3000 back. March 28th I gave Stamatios Shinas a realtor at Apartment Source $3000 cash for 1 month's rent 1 month security and pet deposit. I wanted to give cash because I wanted to move in by the next day and a check will take 3-4 business days to clear. The rent we discussed was $1,400. The guy had the keys and security codes and showed us the place. He said we could move in 3/29. Stamatios gave us a receipt and lease application fee using the Apartment Source name. The apartment we viewed was on 4915 Winnemac in Chicago. When I was moving in Saturday night the people upstairs said what are you doing here? We're moving in no you're not I am on the phone with the owner and she knows nothing about this. How embarrassing you have all your stuff a truck it's night time and freezing. Now you're homeless and broke. SO the owner and her family came she said that her nephew Derrick works for Apartment Source. My BF spoke to Derrick he said he knew who Stamatios was that was his partner. That he worked with them and he has been MIA for 2 days. The aunt/owner was very pissed and the rent is actually $2000 a month and she said the guy has been showing the apartment without her knowledge. Derrick said he would call us by Sunday at 12pm to see if he can find us somewhere to live and handle this situation because at the time he was in Wisconsin. Well, he never did even though 3 of us were calling him all day Sunday. What's suspicious to me according to Apartment Source Mr. Todd Lawrence Stamatios stole the keys while he was at an interview and they were in the process of hiring him but were just waiting for his realtor license. How did this guy Stamatios steal the keys, steal the alarm code, and knew what address this place was at, steal the Apartment Source receipt pad and still Apartment Source Application forms. Damn what kind of interview were they conducting? I do not believe Apartment Source I think everyone is a scammer. But, I just do not think this Stamatios character is this dumb. We googled him he has a MySpace, Facebook, his family owns several business. I am just so confused. Now I am broke and have no place to live. On Monday I spoke to Todd Lawrence the Manager at Apartment Source. Like I mentioned he said the guy never worked there and they are not obligated to give us the money but I told him that Derrick said that the guy did work there. He said that Derrick misspoke. Also, I asked him why Derrick never called us back on Sunday like he said he was. He said that his attorney advised him not too. HMMMM so why was Todd Lawrence talking to me. Stamatios has been texting and calling me for days now proclaiming his innocence. Ozell (a friend) called Todd Lawrence also on Monday identified himself that he worked for Homeland Security and that he was calling unofficially because I was a friend of his. Todd than said that he would right us a check as long as we had a police report and a copy of the receipt Stamatios gave us. BF went there and the police came too. The police told him honestly I don't think you are going to get your money back. They even called Stew Miller the owner of the business and he said that he wasn't paying us the money back because it wasn't his responsibility and the guy doesn't work there. The police spoke to Derrick (Todd was not there) I spoke to the receptionist and ask why we weren't getting the check cut anymore.The receptionist specifically said the police said do not cut you a check because we fired Stamatios. FIRED....I thought he NEVER worked for you guys. The police will want to resolve this matter as quickly as possible they have murderers and rapist they are trying to catch. I doubt the police would of told him that. Stamatios says he gave the money to the office. I am not sure who to believe but I can definetly say something shady is going on.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Fax: 773-404-0669

Payment method
all major credit cards
Neighborhoods
DePaul, Wrightwood, North Side
Other Email

Categories
Apartment Finder & Rental Service, Real Estate Rental Service
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