Midas

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Took my 2009 Expedition to Midas in Cheyenne, WY, They did not tighten the oil plug. Lost the majority of the oil out of the engine. Had to (on a Sunday) get a shop to look at it so that I could make it home. Took it too my home Repair Shop here in Cheyenne. Compression in the engine was not where it was supposed to be.

Called Midas, they asked that I take it down to them. Which I have done, The Manager at the Linconway Midas, Told me I don't know what I am talking about , Also told my BF he didn't know what he was talking about. Told me that my mechanic doesn't know what he is talking about. "You can't lose compression from losing oil” I have all the documentation from the 1st shop and from my shop here in town as to the facts. Midas is refusing to do anything to repair the damage that was caused by their incompetent employees. The manager told me that he had looked under it and there was nothing wrong, My BF went in after that to get the Vehicle and the manager told him he had not even had a chance to look at it. Two different stories, not willing to stand up for their employee’s mistake. I now have a lawyer so that I can get my vehicle fixed. DO NOT TAKE YOUR VEHICLE HERE IF YOU WANT TO HAVE IT RUNNING.

We couldn't have had a better experience! After our journey down the Alaska Hwy. we had terribly loud rear breaks. Thinking we needed them replace, we made an appointment here. Nick, the owner, showed us that our brakes were indeed in good shape. He had them cleaned and oiled. Then the shop and the entire neighborhood lost power. Our car was stranded on the lift for hours. When power came back, Nick sent us on our way at no charge, and then contacted us the next day to make sure everything was okay.