Merritt Plumbing & Heating INC.
3348 Ridge Rd, Cheyenne, WY 82001
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06/21/2017
Provided by YP.comReliable and affordable service! The staff is always very professional and courteous, and always get the job done in a timely manner. Highly recommend Merritt Plumbing & Heating Inc.!
03/01/2017
Merritt Plumbing and Heating hire the most polite and professional staff. Nate made the effort to wipe his feet before entering into my house. He was honest, and didn't try to sell me services I didn't need. Thank you Nate, and Merritt Plumbing & Heating for doing an exceptional job!
09/09/2016
Provided by YP.comContracted them in for our basement finish. Work was quick and top notch. No issues. Did some other custom work for us and was fair and resonable compared to others we contacted in town.
05/24/2016
Provided by YP.comMerritt Plumbing did excellent work for us. They came in and knew exactly what to do and how to do it. They completed the job quicker and better than I imagined.
03/31/2016
Provided by YP.comI would like to thank Merritt Plumbing for everything they have done for me. They are all very hard workers with easy to talk to personalities. I appreciate them and their prices are very fair and reasonable.
03/02/2016
Provided by YP.comThe guys from Merritt Plumbing are excellent-
great customer service, affordable, reliable, professional, and courteous!
10/15/2015
Provided by YP.comAt Merritt Plumbing & Heating they always show up as scheduled and do excellent work at a fair price, I would not go anywhere else.
10/09/2015
Provided by YP.comThe guys at Merritt Plumbing are all very professional and knowledgeable when it comes to this field. They are reliable when you need them, I am happy to be doing work with the company.
05/30/2014
All the staff on the phone are very rude and do not care! Once the plumbers finally get scheduled they do a good job. But then you are back dealing with office staff for the billing. I will find a better company where they care!
08/01/2013
Provided by YP.comDo not call this plumber. They walk off a job and leave you hanging. Run away, run fast . I would give them no stars but have to have at least one star to post.
02/02/2011
Unprofessional workmanship, billing and total lack of customer service will prevent me and my famiy and friends from ever utilzing this company.
11/03/2010
Local business owner and have used Merritt countless times. Always timely, completes excellent work, and has reasonable rates! Have recommended to family and friends and they agree Merritt Rocks!
08/25/2010
I have used Randy Merritts services several times. I am a woman who lives by herself and is sometimes hesitant who I invite into my home. Randy's crew is the only one I trust to come into my house when I am not there. His work has ALWAYS been great and reasonably priced.
05/10/2010
In the last 9 months this company has gone from one of the best to one of the worst. If management does returns calls they are rude, swear and don't listen to the customers concerns. They make it the customers fault and problem when questioned on scope of work or billings. When tryng to talk to the owner about scope of work, he is never around, so the tech says and if he is the tech says he is not. This happened twice. I have since found another contractor who has great customer skills as well as technical skills
03/31/2010
Provided by YP.comMerritt Plg. has done work for us for years and done an outstanding job. In the last 8 months, the service has gone from good to extremely poor, if not worse. The extreme lack of communications between Merritt Plumbing and it had a lot to be desired. Previously I never asked for a quote- just go do it, send me the bill and they was fair. That has changed drastically- to the worse!! The staff has been rude as previous and accurate comments have indicated and they have lied to me AFTER the work was completed. They have billed for items which should not have been billed for- or a least billed me at a reduced rate. Or at the very least, contact me to explain the reasoning for the charges, prior to just billing. I have located another company that has outstanding customer communications and customer service.
04/16/2009
Does not answer phones in timely mannerPoor workmanshipSay they guarantee their work and do not back up their promise.
More Business Info
We Stand Behind Our Work 100%.
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Brands
- Delta, Kohler, Mansfield, Toto
- Payment method
- visa, discover, master card
- Other Link
- Categories
- Water Heaters, Altering & Remodeling Contractors, Heating, Ventilating & Air Conditioning Engineers, Plumbers