Value City Furniture

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I have purchased all of my furniture for the past 15+ years from Value City. I have also purchased the warranties because I was told by the sales people that it covered EVERYTHING for 7 years. Luckily I have never had to use the warranty. However... After moving from an apartment to a home this month (2 years into my 7 year warranty) and noticing that the back of one side of my sofa was slouching and possibly has some frame damage - I called to set up an appointment to repair and was informed that the warranty - that covers EVERYTHING for 7 years - does NOT cover damage from a move. I am not happy about this. I am in need of additional furniture and if I decide to go back to Value City to make my purchase - I certainly will NOT waste my money on a warranty.