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Reviews

MM
Mary M.

03/17/2016

Provided by YP.com

Everyone was very polite and prompt service, as it always is at your dealership. I would recommend you to anyone.

MN
Merrill N.

03/07/2016

Provided by YP.com

I had an excellent experience from start to finish with Town and Country Ford on Friday, when my wife and I purchased a new 2016 Focus. For starters, the salesman, Carl Ralston, was very attentive. He handled all of the credit paperwork with me over the phone, so when my son and I (my wife didn't want to be troubled) got to the dealership later that evening, all that was left was for my trade to be appraised and for me to pick out a car. The trade appraisal was spot on, and the car that Carl helped me pick out was exactly what my wife was looking for. The finance manager, Russ Herzlich (sp) found us financing that met our needs exactly, and less than an hour after we got there, I was driving my wife's car home. She did have come back the next day to sign her paperwork, but she was done before they could get the car cleaned!!!! I couldn't have asked for a better experience overall. This was the second vehicle that I have purchased from Carl, and I will continue to do so!

DW
Donald W.

10/02/2015

Provided by YP.com

Town and Country Ford of Charlotte, NC made buying our 2011 Ford Escape one of the best decision for transportation we have ever made. Bought it from them new and have had them to service it also. Easy in and easy out always. They have a friendly environment and they are very attentive. All of our automotive needs have been met with professionalism. This is why we keep coming back and will purchase another new Ford from Town and Country in the future. Great sales people and great service department. Thank You!

BW
Brenda W.

09/29/2015

Provided by YP.com

Appt. scheduling online was easy. Service Department was fast and efficient. Oil change done quickly, cashier process was seamless and I was on my way in no time!

Stephanie C.

09/26/2015

Provided by YP.com

The service department has taken care of my 2003 ford Expedition for 11 years, thanks to Mike M. and my truck continues to drive nicely! I won't let anyone else under the hood!



Town and Country Ford Service Department ALWAYS takes GREAT care of my 2003 Expedition! The awesome customer lounge makes the wait very pleasant!

JP
Johnny P.

09/06/2015

Provided by YPmobile

Excellent buying experience! The no-pressure, no-commission salesperson was full of objective advice we wouldn't have gotten anywhere else. Love our new car!!

C
clorton

11/12/2007

Provided by YP.com
Great customer service

For both routine maintenance and warranty work, this team has met and exceeded my expectations for prompt, courteous service. I highly recommend Town & Country Ford.

More Business Info

Come experience the TOWN AND COUNTRY FORD difference.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Extra Phones

Phone: 704-532-3393

Fax: 704-532-3433

TollFree: 800-310-4226

Brands
Ford, Lincoln, Mercury
Payment method
discover, visa, check, debit, mastercard
Location
Located at 5401 East Independence Blvd in Charlotte, NC. Right near the intersection of Idlewild and Independence Blvd.
Neighborhood
North Sharon Amity
Categories
Automobile Parts & Supplies, Automobile Body Repairing & Painting, New Car Dealers, Tire Dealers, Used Car Dealers
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