Carolina Auto Imports

Write a Review704-599-2020

CLOSED NOW - Opens at 9:00am

Thank you so much Amin, General Manager, for making my dream come true. I love my Mercedes E350. Working with you was a pleasure. You made the process very smooth. I appreciate all that you did for me. L. Purham

Amin made this process the best experience i've ever had at ANY car dealership. For years our family has been buying cars from Merecedes, Land Rover, BMW, and Audi in Charlotte, and the service and interaction we received at CAI has gone above and beyond anything else. I was recently in a car accident in which my Audi was totaled, and I found my Volvo XC90 on Auto Trader, which was at CAI. I called to see if they still had it, as it was priced extremely competitively compared to all of the other XC90's I looked at. Amin was not by any means pushy, or like that of any other used car dealers. He put the car on hold for me until I was able to come over the next morning and see it. The car is IMMACULATE! One thing that I loved about CAI is that they buy most of their cars out of Florida, which means that they have never been driven in salt or snow, and generally never exposed to the elements that a lot of cars are. The car was spotless, and as soon as we got there, he got us the keys and let us take it on a drive by ourselves, and didn't press a time in which we needed to be back; which was so nice. When we came back, I knew that I loved the car, and we made a deal in minutes, no back and forth, just plain and simple. He was great in explaining the car's history, along with its features. I felt like it was a friend selling it to us, and I never felt as if I was being pressured or rushed into it. CAI has it down to a fine science. Later that day, we came back with a deposit, and he was great about working with us since the insurance hadn't paid out yet. I can't stress enough how professional and sharp these guys are, they really blow all other car salesmen out of the water. I would strongly encourage anyone to go to CAI and take a look, they are the only place I will be buying my cars from in the future, and I am still absolutely blown away by this experience.