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Reviews

J
jestorment

02/15/2014

Provided by YP.com

This was the worse buying experience I have ever had in my life, I am not simply stating as someone that is upset but taking the time to post this because I have never gone through such a horrible experience in my life. What we where promised what we got and the 5 months to get things straightened out is unacceptable and was a nightmare. We jumped through the hoops not them, we had to track down to get answers and help, the customer service is unacceptable, We bought a car that had been damaged on the lot they promised us it would be fixed the next week. It took months of never hearing back before they did after I had to threaten to bring the car back, then they had the car for over 3 weeks only to bring it back and not have everything fixed. I spent months calling them trying to find one person that would be willing to help with there broken promises only to be given an endless run around and call backs i never got. The even crappier part is the car still is not fixed but I finally gave up as im sure they had hoped I would. Maybe instead of them spending so much money on Ignorant commercials they should invest some money on customer training. If anyone is thinking about buying from this place I urge you do yourself a favor please go somewhere else and if you do make the mistake of buying get everything in writing, and then have fun having them honor it.

More Business Info

Hours
Regular Hours
Mon - Wed:
Fri:
Sat:
Sun:
Extra Phones

Phone: 217-234-8851

Brands
AC Delco
Categories
Used Car Dealers, Auto Repair & Service, Automobile Parts & Supplies, Car Rental, New Car Dealers
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