Since 1937, Big Two Toyota/Scion in Chandler, Arizona has strived to meet the ever-changing needs of you, our customer. Over the years, we have expanded and refined our facilities and staff to better serve you with the same honesty, integrity, and customer service you have come to expect. Our full service dealership can take care of all your automotive needs. We offer: • New Vehicles • Used Vehicles • Service • Body Shop • Parts We are one of the largest and most advanced Toyota dealerships in the Valley. Our new dealership was built around your family, your schedule and you, offering features that go beyond the traditional service bays and show room floors. Get your vehicle serviced and schedule a manicure, pedicure or haircut at the same time. Drop your car off for service along with your shoes for a great shine on both. We strive to provide an uncompromised experience and promise to make each visit friendly, inviting, easy, enjoyable and absolutely memorable for each and every customer. Give us a call when you are ready to buy your next car.
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Reviews

04/07/2011

Undeniably Great

We have purchased 14 vehicles in the past 12 years for ourselves, kids and grandkids. Great vehicles, great experience with sales. We have always thought we received fair pricing and fair trade in values. We also service our vehicles at Big Two and find them most accommodating, helpful and professional. Both sales and service staff are friendly, this is a wonderful place to shop. We would highly recommend Big Two for both sales and service

11/02/2010

JUST SAY NO !

THEY ARE HORRIBLE PEOPLE TO DO BUSINESS WITH !!!

09/06/2010

BIG "SCREW" TOYOTA

READ BELOW . SEEMS ALOT OF PEOPLE FEEL MY PAIN TOO !

06/20/2010

any service work

terrible service - DONT BE FOOLED BY ALL THE GLITZ & GLAMOUR - "YOU ARE PAYING FOR IT ON YOUR BILL !!!"

06/20/2010

QUICK OIL CHANGE !!

DONT BE FOOLED BY THE "QUICK" SERVICE , THE OIL CHANGES ALWAYS TAKE THEM 1 1/2 - 2HRS...THEY WILL ALWAYS TRY TO SELL YOU SOMETHING.

06/17/2010

BAD EXPERIENCE

I HAD MY CAR TOWED THERE AND LETS JUST SAY YOU ARE AT THEIR MERCY WHEN THE UNFORTUNATE HAPPENS.WAY OVER CHARGED FOR SERVICING

05/31/2010

repair bill

my bill was not what i was told,and they said "it is what it is!"DONT GO THERE FOR SERVICE

05/30/2010

TERRIBLE CUSTOMER SERVICE

STAY AWAY OR YOU WILL SEE !!!!!

05/30/2010

DONT BE FOOLED BY THE "FREE" STUFF

YOU ARE PAYING FOR THE FREE MUGS / COFFEE / CAR WASH

05/30/2010

BE CAREFUL !!!

THEY ARE ALL CROOKS AND SELL YOU THINGS YOU DONT NEED !!!

T
tspeight94

03/23/2010

Provided by YP.com
Poor Customer Service/Con Artist

I had to replace a brake light on my highlander and called several toyota dealers in the east valley to schedule an appointment. Gilbert/202 is the closest to my house and they were least busy.

I spoke w/ the service tech "JOE" and he tells me that there will be a $33 labor fee for replacing a $6 bulb. little did he know that 5 min before I called chandler toyota I also called tempe toyota. Tempe was too far so I didnt want to make the drive during lunch hour,but they were willing to replace it for FREE!

Why would one dealership charge and the other one doesnt?? I found out that they are independently owned and the chandler toyota came from mesa dealership which had issues w/customer service before moving to gilbert/202.

I WILL NEVER GOT TO BIG TWO TOYOTA OF CHANDLER EVER AGAIN!!! They tried to screw me out of $33 so I could only imagine what they do totcustomers that plan to purchase or have repairs done at this location.

I ended making the drive to tempe and the work was done in less than 2 min.

A
aconsumer11

10/28/2008

Provided by YP.com
DRUG DEALER DRUG DEALER

Big Two Toyota is a joke , the salesman smelled like he had a pound of marijuana in his pocket, the "desk manager " and her husband sell oxycotin and ecstasy throw the dealership, to customers and the employees... bad joo joo stay away and go to a reputable place. One where the sales staff doesn’t brag about their illegal drug sales.

T
tonipaw

10/16/2008

Provided by YP.com
Dishonest and Money Grabbing

I took my 2002 Camry into Big Two Toyota because of a clunking sound coming from under the hood. I was told that I needed a $7,000 transmission (the car had 90,000 miles at the time). I decided to get a second opinion, so I took my car to another independent shop almost 50 miles away at the recommendation of a friend. That shop looked under the hood and told me that there was nothing wrong with the transmission, but that the motor mounts were broken and needed to be replaced. The long and short of it was that it cost me $700 to get the motor mounts replaced and we've driven 25,000 miles without any transmission problem AND the noise is gone.

A year later, I took the Camry into Big Two (stupid me) for a 4-wheel alignment as our local independent could not do the alignment. Instead of an $85 job, I was told that I needed $2,400 in additional work BEFORE they would do the original work requested. Needless to say, I'm getting a second opinion.

If you choose to have work done here, watch out for the scare tactics they use to try to get more work. This is especially important with the economic downturn as they have been laying people off and are now desperate for money!

More Business Info

Toyota Signature Dealer

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Services/Products
  • Leasing
  • Full Service Repair
  • All Makes & Models
  • Factory Direct Parts
  • Parts
  • All Makes & Models
Brands
Audi, Bmw, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Gmc, Honda, Hyundai, Infiniti, Isuzu, Jeep, Lexus, Lincoln, Mazda, Mercury, Mini, Mitsubishi, Nissan, Oldsmobile, Pontiac, Saab, Saturn, Scion, Subaru, Suzuki, Toyota, Volkswagen, Volvo
Payment method
amex, check, discover, visa, mastercard
Languages
Spanish
Accreditation

Certified

Factory Authorized

Social Links
Category
New Car Dealers
Other Information

Parking: Lot

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