Aspen Springs Dental

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This practice has you pay up front, and then charges insurance. Twice now my family has encountered them keeping credit balances, and this last time they actually wrote off the insurance over payment using the account "insurance write off". This account is for when the insurance company has a lower allowable charge for the service and should never see an addition to it. The software they use does not allow this transaction without a confirmation asking if they are sure they want to do this (they use Dentrix and I investigated this). I am reporting them to every agency that will listen - and if you go there - or to Rocky Mountain Dental Group - double check what they make you pay up front and what insurance pays - It has been a week since I discovered this happened last year and I waited to make sure I felt it right to post this review. I do - this is wrong and not a mistake easily made. Diane, the accounting person, told me that accounts are in lock down so mistakes are not made - then how did it happen that they kept nearly $40 in over payment as an insurance write off? They had my husband pay in May, then insurance paid in early July and then at the end of July they wrote off the over payment, Then the kept telling me they were sorry I was upset - would you be upset if they charged you ahead of time for your portion of the work and then kept the overage?

Very good experience, was terrified to go to the dentist, but it was over nothing! Dr. Blatter is great.

I flew from Phoenix to Denver to have Dr. Blatter do my veneers on my top four teeth. He guided me through braces, and crowns as well. I LOVE my smile. Rare to find a doctor that takes the whole smile approach, and the time to do the models, photos, etc. And he called me the night after the veneers to make sure I was doing well. Definately would refer Dr. Blatter.

I was new to the area when I found Dr. Blatter and Aspen Springs Dental, they were great made me feel right at home, will come back for years!

I just stopped in to pick up some toothbrushes... it felt like coming home... even got a hug from the Doc himself! HIGHLY recommend this office!

Getting in the new crown was easy and painless-thank you!

I have nothing but praise for this dentist and his office. I love the fact that his office is of the latest tech gear and everyone appears well trained on it. He pays a lot of attention to his clients. I can't imagine being anywhere else.

Dr. Blatter and Chrissy always makes it a pleasure even when unpleasnt procedures need to be done.

A very pleasing visit, GREAT Caring people, Many Thanks To All.