Twin Lakes Phone Co-op Corp

Write a Review931-243-2121

CLOSED NOW - Opens at 8:00am

Never any issues with service. Our internet has an extremely high up-time. An actual person (American) always answers when you call. Repair guys are friendly and do what needs to be done.
If you pay your bill on time, you should have no issues. We have a residential and a business account. EXCELLENT SERVICE.
If you don't think so, try Spectrum or Frontier and find out!

If it were possible to give less then a star I would. This company has ZERO customer service skills. Then again why would they when they are the only provider in the area I live in. They know they wouldn't stand a chance if they were along side any competition because all they do is rip people off. Extremely high internet rates with little speed and on top of that you are forced to by their land line package in order to use the internet. Before the first bill I asked for them to give me what the first bill would be and it's about 4x the amount told to me. Customer service just said "sorry we didn't explain it better,but you have to pay this amount. We will re-coach our staff.) So their mistake yet we pay for it. Don't bother asking to be transferred to a manager, they are never there or you get hung up on while waiting. They will be out of business as soon as Comcast or TW or someone comes to town.

This is the worst cable / internet service I have ever received. I've experienced ongoing problems and have even had someone out to my house to attempt to fix the issues, which was unsuccessful. I was even told that my service was "reset", which seemed to temporarily fix the problem, but not for long. Not only is the service horrible, but their customer service is almost just as bad! I would much rather go without Internet and cable, than to be stuck in a contract with this company.