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Reviews

MP
Michael P.

10/31/2016

Provided by YP.com

After waiting 4 weeks for a back ordered dining room set to be delivered, the very first item brought into the house had a cracked seat. Calling customer service to get information on when a replacement could be provided was futile. Based on this, I refused the delivery and cancelled the order.
Now the interesting part, their processing of the credit to my credit card will take 5 to 7 days. Supposedly "Company Policy". Yet it didn't take them that long to charge my purchase.
Buyer Beware:
1)Haverty's quality ins't that good.
2)They don't seem to have any quality control or pre-review of the product for delivery.
3)They have poor refund processing,especially on high value purchases.

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Phone: 972-291-2463

TollFree: 877-304-6391

Brands
Human Touch
Payment method
amex, company card, discover, visa, master card
Neighborhoods
Cedar Hill Village, Cedar Hill Town Center
Categories
Furniture Stores, Home Decor, Mattresses
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