Dalton Plumbing, Heating, Cooling, Electric & Fireplaces
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5536 Nordic Dr, Cedar Falls, IA 50613
5536 Nordic Dr, Cedar Falls, IA 50613
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03/29/2013
Provided by YP.comVery high priced! My 85-year-old father trusted them to provide reasonable service, since he hired them to install the furnace only three years earlier. The service tech explained that the repair was complicated and would cost over $300 (the actual part was in supply and under warranty, so $300 was just for the service charge and labor). He performed the repair in less than an hour. I asked Dalton's for an explanation. Here are two quotes from the response:
1. *Your parents understood the cost when they agreed to the service...When your parents order a dinner at a restaurant and eat the meal, I doubt you accuse the restaurant of overpricing, even if you think it's pricey.*
2. *I make no apologies. I learned a long time ago that it's far better to offer a more expensive, quality service and explain our prices every once in a while than to skimp and live with a reputation for poor quality forever.*
Anyway, hopefully the *quality* side will prove to be true, but know in advance that they are very (unapologetically) expensive.
More Business Info
24 hour emergency service
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Phone: 319-232-9872
- Services/Products
- Central AirFireplacesHeat PumpsPlumbingPlumbing ContractorsWater Heaters
- Stone Fireplaces
- Septic Systems & Tanks
- Decorative Fireplaces & Stoves
- Heating & Air Conditioning Ductwork
- Metal Fireplaces
- Electric Fireplaces
- Custom Plumbing & Heating
- Gas Fireplaces
- Sewer Lines & Sewer Systems
- Fuse Boxes
- Power Plant Equipment
- Furnaces
- Plumbing Fixtures
- Backflow Prevention
- Drains
- Outdoor Fireplaces
- Heating Systems
- Circuit Breakers
- Security Lighting
- Heat Pumps
- Boilers
- Indoor Fireplaces
- Water Heaters
- Energy Efficient Systems
- Tankless Water Heaters
- Central Heating
- Custom Heating & Air Conditioning
- Solar Heating
- AC Compressors
- Air Conditioners
- Brands
- Bradford White, Carrier / United Technologies, Dave Lennox, Fast, Icp, International Comfort Products, Lennox, Ruud
- Payment method
- cash, discover, visa, amex, mastercard, all major credit cards
- Accreditation
Energy Star
North American Technician Excellence
Better Business Bureau
- AKA
Dalton Plumbing Heating & Cooling
- Other Link
- Social Links
- Categories
- Plumbers, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Electric Contractors-Commercial & Industrial, Electricians, Fireplace Equipment, Furnace Repair & Cleaning, Furnaces-Heating, Geothermal Heating & Cooling Contractors, Heating Contractors & Specialties, Heating Equipment & Systems-Repairing, Industrial Equipment Repair, Plumbing Contractors-Commercial & Industrial, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers, Water Heaters