Thanks for doing your part to keep your communities strong. If youve been financially impacted by COVID-19, youre not alone. Stop by one of our U.S. Bank branches in Castle Rock, Colorado - we are happy to serve you by walk-in, appointment or drive-up. We can be your resource for personal loans, mortgage assistance, credit cards, checking and savings accounts, and more.
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Reviews

AC
Anonymous C.

03/06/2019

Provided by YP.com

Terrible customer service at the Castle Rock branch on Maleta Ln. I went there to finance an end-of-lease vehicle. The employee, Hannah, at US Bank did not complete the paperwork correctly resulting in me getting additional charges. The branch manager, Ashley, refused to return all the funds to me, telling me I needed to "meet in the middle". Why? Isn't it the bank's responsibility to know how to finance loans? Shameful way to treat a long-time customer. I wish I had gone elsewhere for a car loan and elsewhere for my banking.

More Business Info

Hours
Regular HoursSun:00:00:00-00:00:00 Mon:09:00:00-17:00:00 Tue:09:00:00-17:00:00 Wed:09:00:00-17:00:00 Thu:09:00:00-17:00:00 Fri:09:00:00-18:00:00 Sat:09:00:00-13:00:00
Extra Phones

Phone: 303-495-6813

Fax: 303-495-6830

Fax: 765-382-2875

Payment method
debit, discover, master card, visa
Neighborhood
Metzler Ranch
AKA

U.S. Bank Branch

Categories
Banks, Commercial & Savings Banks, Financial Services, Loans
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