Baer's Furniture
1024 State Road 436, Casselberry, FL 32707
Reviews
06/09/2016
Provided by YP.comAbsolutely no customer service whatsoever. They will not call you back, answer the phone and do not care once the sale is made. We tried for 2 days to get a return call from the manager Rene and our salesman Michael. Called 4 times to get one reply on day 2.
Wrong chairs arrived. Previous order could not be found and had to call numerous times. Do not understand how a company can do business this way.
We do like their furniture and have shopped there 3 times and ordered furniture for our new home. Only problem is no customer service. Delivery people are good and usually on time. Don't expect a call back if you request one. It wont happen.
Thank you for your feedback, Richard. We apologize if you did not receive a call back from our customer service department in a timely manner. Our staff always do their best to respond to customers as soon as possible, even at the busiest times. Our customers are very important to us and it is never our intention to cause any inconvenience. Please feel free to contact our Service Manager directly. Sue Dame can be reached at (800) 543-2092 ext 203.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Extra Phones
Phone: 321-280-5905
Phone: 407-834-0118
Primary Phone: 407-834-0118
Primary Phone: 407-618-7995
TollFree: 800-543-2092
- Services/Products
- Free Interior Design Furniture Assembly In-Home Delivery bedroom sets couches dining sets leather sectional living room tables mattresses media consoles outdoor furniture rugs sofas tables wall units window treatments
- Payment method
- all major credit cards, master card, visa
- Location
- Goodings Plz
- Other Link
- Categories
- Furniture Stores, Children's Furniture, Home Centers, Mattresses, Patio & Outdoor Furniture