J W's Steakhouse

Write a Review979-278-4240

CLOSED NOW - Opens at 11:00am

After having our dinner served to the next table, we were appalled that the waitress woud pick them up and move them to our table. When I said something the server looked shocked. I immediately asked to speak to the manager. Jeff, the owner, came over and said "Whats the problem?"

After I explained he offered to talk to the other table and ask them what they touched. He would then replace that food. REALLY? So when he noticed I was speachless he offered to recook it from scratch. We had already been sitting there for an hour.

As he is doing this the other table,who arrived 30 minutes later, were served essentially the same food. The sides were different.

We were starving by this time so we ate the food. The sides were cold. The server never came back to the table. The owner never returned either. On the bill we noticed that they had offered us an employee discount.

If I was an owner I'd be embarassed. This is one REGULAR CUSTOMER that will never return.