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Reviews

TC
Tiffany C.

03/21/2017

Provided by YP.com

I've been going to Spa Nails Salon for years. They were originally located on 161st and Spring Mill rd. Now they moved to new location in Carmel . I have never been disappointed with the service I have received. I always have had Kim, or Tony service me. They are friendly and nice. Highly recommend !!!!

JR
Jessica R.

03/21/2017

Provided by YP.com

So great to get my pedicure after a long day! They always do a great job. their new owner/manager is very friendly and experienced.

MC
Michiyo C.

03/20/2017

Provided by YP.com

Love this place !!! I always go to this place to get my pedicure and gel manicure done. !! Highly recommended!

SR
Susan R.

09/15/2016

Provided by YP.com

Stay away from this one. I went into Spa Nail 2 to get a nail done and decided to go back for the other nine fingers. They charged me to remove the old gel nails, which I have never experienced before. The nail technician cut my nails so short I thought she was going to cut my finger. In the end she did cut the side of my thumb. I was outraged that they would overcharge me compared to other nail salons. I told them I could not get my nails done every two weeks if I was going to be charged like that. I went in on a Saturday and I was the only one there. No wonder! I will never go back.

claimed iconBusiness Response03/20/2017

Hello Susan. We , Kim & Tony, are the new owner and manager of Spa Nails II since January 2017,. We are so sorry for the unsatisfied experience you have had at Spa Nails II before. Upon taking over Spa Nails II, It is with great pleasure that we write to inform you that Spa Nails II salon is now a family oriented business. When we think of all the benefits of being in our business, we carefully think of our relationships with our great customers like you who giving us the chance to do what we enjoy. We appreciate working with you and promise that every of your visit is a pleasurable experience through exceptional level of customer care and customer service. Please call me and ask for KIM, and I will be more than happy to give you a special discount for giving us a chance to do what we enjoy. Thank you, Kim https://www.facebook.com/spanailsIICarmel/

This listing has been claimed by a business representative.
L
lsteacher

02/27/2013

Provided by YP.com

Horrible experience! They reuse the nail polish remover that they soak your nails in to take off a shellac manicure! Disgusting! While washing my nails I saw the employee take the bowl of liquid that had floating pieces of skin and nail polish residue in it And funnel it back into the container- gross!



They did a poor job of shaping my nails and their nail polishes are old!



Don't go here!

claimed iconBusiness Response03/20/2017

Hello Isteacher. We , Kim & Tony, are the new owner and manager of Spa Nails II since January 2017,. We are so sorry for the unsatisfied experience you have had at Spa Nails II before. Upon taking over Spa Nails II, It is with great pleasure that we write to inform you that Spa Nails II salon is now a family oriented business. When we think of all the benefits of being in our business, we carefully think of our relationships with our great customers like you who giving us the chance to do what we enjoy. We appreciate working with you and promise that every of your visit is a pleasurable experience through exceptional level of customer care and customer service. Please call me and ask for KIM, and I will be more than happy to give you a special discount for giving us a chance to do what we enjoy. Thank you, Kim https://www.facebook.com/spanailsIICarmel/

This listing has been claimed by a business representative.
L
landonvdk

01/30/2013

Provided by YP.com

This was my first and last trip to this salon. I called and made an appointment for a 7:30 manicure and pedicure. When I arrived I was told they close at 7:30 but were doing me a favor by staying open late. They did the manicure and pedicure at the same time so I was in the salon less than 30 minutes. You expect one to be done at a time and it is supposed to be relaxing.



The manicure was HORRIBLE. None of my nails are the same shape, they are so short that my fingers hurt, they were all rough around the edges, and the cuticles are a mess. She (employee 1) maybe spent 10 minutes max on the manicure. The whole time she (employee 1) also complained and told me at least 20 times that they closed at 7:30 and they are going to get home late now and that they are doing me a favor. Why didn't you tell me you closed at 7:30 when I made the appointment on the phone!? Even if my nails had been done professionally this still would have ruined my experience - not at all professional.



The pedicure was ok but she (employee 2) did not cut my nails even and my heels were still rough in places.



Overall I spent almost $60 for a horrible horrible experience that lasted less than 30 minutes. I had to go home and try and shape my nails and the rough edges but they are so bad and short I will just have to wait for them to grow out. I get my nails done frequently and this is not at all what I would expect and a complete waste of money!

claimed iconBusiness Response03/20/2017

Hello Landonvdk. We , Kim & Tony, are the new owner and manager of Spa Nails II since January 2017,. We are so sorry for the unsatisfied experience you have had at Spa Nails II before. Upon taking over Spa Nails II, It is with great pleasure that we write to inform you that Spa Nails II salon is now a family oriented business. When we think of all the benefits of being in our business, we carefully think of our relationships with our great customers like you who giving us the chance to do what we enjoy. We appreciate working with you and promise that every of your visit is a pleasurable experience through exceptional level of customer care and customer service. Please call me and ask for KIM, and I will be more than happy to give you a special discount for giving us a chance to do what we enjoy. Thank you, Kim https://www.facebook.com/spanailsIICarmel/

This listing has been claimed by a business representative.
C
carmelpatron

07/07/2012

Provided by YP.com
I have been going to Spa Nails...

I have been going to Spa Nails ll since they opened. At first I was so pleased because the ladies there are so friendly, the prices were very reasonable and most of all they the tools were properly cleansed to prevent cross infection from person to person. I was there several weeks ago and I noticed that the manicurist once done with me, took the tools to the sink and washed them with hand soap, rinsed them with tap water and returned the tray to her station. This is so unsafe and this process does not ensure the killing of dangerous bacteria such as MRSA or fungal infections. I also noticed that the pedicure stations were not disinfected between patrons. I am so disappointed because I really liked going there but I can not risk contracting an infection. Please be careful

claimed iconBusiness Response03/20/2017

Hello Carmelparton. We , Kim & Tony, are the new owner and manager of Spa Nails II since January 2017,. We are so sorry for the unsatisfied experience you have had at Spa Nails II before. Upon taking over Spa Nails II, It is with great pleasure that we write to inform you that Spa Nails II salon is now a family oriented business. When we think of all the benefits of being in our business, we carefully think of our relationships with our great customers like you who giving us the chance to do what we enjoy. We appreciate working with you and promise that every of your visit is a pleasurable experience through exceptional level of customer care and customer service. Please call me and ask for KIM, and I will be more than happy to give you a special discount for giving us a chance to do what we enjoy. Thank you, Kim https://www.facebook.com/spanailsIICarmel/

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Payment method
paypal, all major credit cards
Categories
Nail Salons, Beauty Salons, Day Spas
Other Information

Parking: Lot, Private

Bike Parking: Yes

Price Range : Average

By Appointment Only: No

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