Vapin In The Cape

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CLOSED NOW - Opens at 10:00am

I was initially very excited about this store. After several visits, I started wondering if they were just telling me what I wanted to hear. Nothing seems to be a problem, they can explain it all. Liquid is supposed to last 1 to 2 weeks, cartomizers, 2 weeks. I thought I was doing something wrong because those averages were WAY off. Both times, they downplayed it, saying they can use up liquid in 2 days and a cartomizer in 1 day. Seems a little expensive. I didn't feel I was getting the salesperson's full attention, since he kept stopping to greet every person who walked through the door, quite loudly. So I ended up with a product I don't like, isn't what I wanted (out of stock again) and now, I'm stuck with it (no returns or exchanges on anything). After speaking with the manager they say they tell you there are no returns or exchanges, by way of "warranty". A warranty is not a return policy. They must be so busy they don't care to lose a customer or two.

I'VE GONE TO ALL OF THEM, I'VE ALSO HAD THE LOCAL STORES HAVE A BOOTH & REPRESENT AT OUR FUNDRAISERS. VAPIN IN THE CAPE, BY FAR, EXCEEDS ALL OTHER STORES IN CUSTOMER SERVICE!! That to me is the #1 most important. Their products are superior, & I've never been treated rudely unlike "The Vape Store", or had to pay FULL PRICE 4A PRODUCT THAT FAILED IN 3DAYS AFTER PURCHASE!! NO DISCOUNT & a sloppy, messy store w/assoc. that acted like they'd rather be ANYWHERE ELSE!! NEVER AT VAPIN'!!! ALL ASSOC. inc. new hires, R IMPRESSIVELY SINCERE & EAGERLY HELPFUL!! I WON'T GO ANYWHERE ELSE!! Jacob, Silvan, & all the rest... THANK YOU!! Marnie "Shutterbug" Codes