Since its inception in 1974, Musso Plumbing & Heating Inc. has operated under the guiding principle that the customer always comes first. When the company first started, Mr. Musso had only one truck and a small office on Elmwood Avenue in Kenmore. At the time he opened the company, he was the youngest Master Plumber in New York. Prior to advancements in technology, he was repiping homes and digging sewers by hand. Soon, more services were added, and the company transformed from a small business into a full-service plumbing, heating, and cooling company. We also offer a number of warranties: while all of our services are backed by a 1-year warranty, we have an extended 3-year warranty for sump pumps and a 20-year warranty on anything we repair or replace for sewer lines. Throughout the years, weve made it our mission to continue to provide the best customer service possible. contact us now to schedule same-day service.

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Reviews

S
social_payback

09/16/2013

Provided by YP.com

here's the story - 83 year old widow calls Musso and is told she needs a 3/4 pressure valve. Musso Quote's her $1,500 and requires $500 up front because it's a "special order" part.
Every competitive quote is less than half of Musso's price. Now, some might call that Buyer Beware, but I call it preying on the elderly and highly disreputable.

PH
Phil H.

10/21/2016

Provided by YP.com

I needed a plumbing repair on my house in Williamsville NY. Musso Plumbing fixed everything the same day I called and were priced very fairly. I highly recommend!!!

JS
Jim S.

10/07/2016

Provided by YP.com

I've dealt with a lot of plumbing companies in my day, and I can say these guys are the best plumbers in buffalo.

JS
Jeff S.

02/11/2014

Provided by YPmobile
Unclassy employees

Never used this company but just would not recommend based on how their employees act. Driving today one of their drivers ran a red light at sheridan drive turning onto harlem cutting me off. He was laughing as he gave me the middle fingure. Very poor class for any company. Also from the other reviews they seem to like to take people for all their money.

K
kidstimes3

08/08/2013

Provided by YPmobile
Don't do it

This company will rob you blind. Spoke with Renee who is rude and totally about the money NOT the service. If you got ripped off by a company called Worry Free~ (now closed) same people! Lots of other respectable companies to chose from and my advice is to do so.

C
ceminelli

07/20/2012

Provided by YP.com
Call someone else. Very diffa...

Call someone else. Very diffacult to work with after initial visit. This company is all about taking you for as much money as they can. Had to stop payment to get them to listen, then another company came and fixed a simple problem. Lesson learned...never call Musso.

G
gshotrock

02/06/2012

Provided by YP.com
this company is a rip off, be ...

this company is a rip off, be sure to get quotes from other companies they charged me and did work for a job that didnt need to be done, called another company to find out that it was a job under 200 and not 1000's. THESE PEOPLE ARE CROOKS DO NOT TRUST THEM they only want your money.

F
forthepeople

12/07/2010

Provided by YP.com
empty your bank account

First would like to start off by saying that the tech that came to my house was great. Very professional. Did a great job with what needed to be done. Problem was the pricing. This company charges by the job not the hour. I had a simple fix that needed to be done, it took the tech 25 mins to finish the repair.........COST ME $299 plus tax plus a service charge just to let him walk in my door. Called another well known company, only to find out thjat it would have cost me almost half that price WITHOUT a service charge. You will over pay with this company and dont fall for the bull they give you....SHOP AROUND FIRST

More Business Info

You Can Trust Our Master Plumbers

Hours
Regular Hours
Mon - Sun:
Extra Phones

Fax: 716-630-0014

Services/Products
  • Sewer Inspection
  • Unclogging & Cleaning
  • Drain Repair
  • Certified Plumbing Contractor
  • Sewer Lines
  • Plumbing Installation
  • Emergency Plumber
  • Sewer Line Cleaning
  • Sewers
  • Sewer Repair & Replacement
  • Industrial Sewers & Drains
  • Leak Detection Services
  • Drain Cleaning
  • Water Heaters
Brands
Trane
Payment method
cash, check, amex, discover, master card, visa
Categories
Plumbers, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers
Other Information

Parking: Lot

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