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Reviews

HK
Hami K.

06/18/2024

Provided by YP.com

SMS provided our team with guidance and new helpful ideas. With their decades of knowledge, they have gone out of their way to help us grow and fix some long-standing issues. I feel like they have a real vested interest in our success. This convinced us just how much they care about our business and the people who work for us.

NH
Naja H.

06/10/2024

Provided by YP.com

We have had serious issues with cash flow and our ability to easy make payroll on a monthly basis. This was driving us nuts since we are always profitable by end of year. Solving this was the number one reason we brought in SMS. Their fresh perspective and modern approach helped us revolutionize our cash flow management. It has been a few months since we ended our engagement and things are running smoother than at any time in the past. Well worth the investment from us.

KO
Kevin O.

05/28/2024

Provided by YP.com

Over the past 5 weeks we have worked with SMS both onsite and remote to help us roll out a new marketing and strategy initiative. We spent the last five years opening up new offices and we lost focus on our marketing efforts. This has led to a drop in our same sales numbers for our existing locations. With our main focus on overall revenue growth we lost sight of the bigger picture which was profitability. Jackie helped us rectify that situation and I am more confident and optimistic about the future.

IM
Ingrid M.

05/20/2024

Provided by YP.com

Their team offered creative ideas and useful guidance that helped my company establish a plan for long-term success. I strongly suggest them to other companies just starting out. We were so focused on opening our doors that didn’t have a lot of time to do the research ourselves.

BK
Brian K.

03/04/2024

Provided by YP.com

Not much to say other than Steve came in and did what he and his team promised they would. He was dedicated, efficient, and knowledgeable about our industry. He was able to introduce much needed accountability our reporting and sales process. I have actual confidence moving forward in our reporting and numbers. For the first time I feel like I will be able to make decisions based on concrete numbers and not just projection as in the past.

ES
Emmanuel S.

12/18/2023

Provided by YP.com

last week ended our engagement with SMS and I wanted to thank them for all their hard work. We worked with them over a two month period and I never had any issues with getting in touch with them or them answering any of the hundred questions they had.

TU
Travis U.

12/11/2023

Provided by YP.com

I wanted to thank sms for all their efforts of the past few weeks. bringing them in was not an easy decisions since it was a significant expense. That being said the value we received was well worth the outlay and I would have no problem bringing them back in again down the road.

AR
Andrew R.

12/05/2023

Provided by YP.com

Our sales were slow and have been trending in the wrong direction for the past year. We decided to turn to SMS for a solution. Their innovative sales planning not only met our objectives but brought a positive change to our entire approach. They went beyond expectations, offering practical strategies that boosted our sales.

YPMobile User

11/27/2023

Provided by YP.com

The professionalism of everyone we worked with from SMS was top notch. We were unfamiliar with some of the processes and terminology but Kevin took the time to walk us through and explain everything. I can now see why the blood wall is a necessary tool. It forced us to look at our company as a whole and helped us better identify specific parts of our business that were just plain not working. It was not the easiest process but I would 100% recommend to most businesses as in the end it led us to becoming a stronger more profitable business.

NS
Nura S.

10/24/2023

Provided by YP.com

Our company has been struggling the last couple of years. With stagnant sales figures, and increased competition we looked for outside help. With that being said we decided to give SMS a shot. Their sales strategies and reporting processes were a huge help and step in the right direction. Their fresh approach to selling really motivated our team, and we've seen a substantial uptick in both sales and revenue.

YU
Yvonne U.

10/17/2023

Provided by YP.com

These last few months we have spent a lot of time working with Vincent and his team from SMS. Initially we just hire them for a succession plan but ended up signing on for a much broader engagement. Usually with these type of companies you end up with scope creep that adds a ton of money onto the total cost. That being said I never had these issues with SMS. They only worked on what we agreed on and never tried to upsell us on an services we did not need. Our total investment was a decent amount of money but I feel happy with the results and would do it all over again if I had the choice. Something you usually can't say with these types of deals.

MS
Mark S.

10/10/2023

Provided by YP.com

We found it hard for our business to keep up with the latest trends, especially in our industry. We brought in SMS to help us revamp our entire sales process as well as CRM. They were instrumental to onboarding our new CRM and making sure we had adequate training setup for our employees. It was not an easy process but one that was made possible with SMS’s help and expertise. I would have no issue bringing them back in at some point in the future.

AB
Abe B.

10/02/2023

Provided by YP.com

Exceptional service from Brad and his whole team from SMS. They really helped our sales team increase their lead volume and our sales without completely taking away from our customer first reputation.

RN
Richard N.

09/11/2023

Provided by YP.com

SMS has been an invaluable partner in our strategic marketing plans. Their ability to assess market trends and guide us in making data-driven decisions has been instrumental in our success.

BP
Bryce P.

09/05/2023

Provided by YP.com

Overall I would say that my time I spent with Tim and others at SMS was worth the investment we made. The process was not cheap but we knew that going in and they pretty much stayed within out agreed upon budget. This was after we had them go outside the scope of our engagement and work on a number of other areas. Tim was always pleasant to work with and went the extra mile when it came to some of our more difficult problem areas. They even helped us find a new bookkeeper which is an issue that has been plaguing us for months.

AW
Arthur W.

08/21/2023

Provided by YP.com

SMS deserves all the praise for their exceptional consulting services. As a client, I felt like a priority throughout the entire engagement. They dug deep into our business operations, identified areas for improvement, and presented solutions that were both innovative and practical. Their commitment to our success was evident, and I can confidently say that partnering with them was a pivotal decision for our company's growth.

JA
Jean A.

08/08/2023

Provided by YP.com

thankful for all the help a Sean was able to provide. His support over the last few weeks helped us transition from servicing one area to a multi store presence. Initially we were worried about acquiring two new locations but it has ended up being a seamless transition with Seans and the rest of his teams help.

LA
Leslie A.

06/05/2023

Provided by YP.com

Thanks to the suggestions by SMS, my company has streamlined our sales process and enhanced customer experiences. They provided our team with sales automation tools, customer relationship management (CRM) software, and data analytics platforms. These tools have proven to be game-changers, enabling my sales team to effectively track leads, personalize interactions, and nurture customer relationships.

LM
Lisa M.

05/30/2023

Provided by YP.com

It is with utmost satisfaction that I recount my experience working with Thomas. The SMS team’s integrity exceeded my expectations. Their meticulous business analysis and planning have been a cornerstone in our growth and success. Trusting their expertise and leadership has allowed us to navigate complex challenges with confidence.

RB
Rashid B.

05/09/2023

Provided by YP.com

Working with SMS-NA was a good experience. Their constant professionalism and relentless work ethic have highly impressed me, and their business planning and analysis played a key role in the expansion and success of our company. It is impossible to emphasize the value of trust in business relationships.

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AKA

SMS-NA, Llc

SMS Business Consulting

Category
Marketing Programs & Services
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