08/03/2007Provided by YP.com
Matt, Superior's serviceman, asked a few questions and diagnosed the problem with our oven in a matter of seconds. The starter was defective. He had the oven in working order within 15 minutes of his arrival. The price was reasonable and Matt's demeanor professional. I placed a Superior sticker on the side of the fridge for future reference. The next time something goes awry with an appliance, I won't be calling anyone else.
08/28/2015Provided by YP.com
* AVOID AT ALL COSTS !!! *
If I could give this company 0 stars I would.
Went with Superior Appliance in Brooklyn on the recommendation of Maytag USA to repair a freezer.
WHAT A MISTAKE!
Technician did not finish the job properly and had to return not to mention having done severe and costly damages to our hardwood floors despite warnings and offers of assistance. Dishonest company. Appalling service. Staff is indifferent and rude. Manager is unreachable and uncompromising.
Always late in arriving to appointments - same as seen in reviews below.
I have lived in New York my entire life and have NEVER had such a terrible customer service experience.
Use someone else - consider yourself warned.
06/17/2016Provided by YP.com
Stay away from this company!!!. Paid them $80.92 toward a contract to repair my LG washer. I was told if it could not be repaired, I would be credited. Repairman came out told me drum was bad and he would order 2 in case one didn't work. They would be shipped to my home within a week and I should call to have repair done. After 2 weeks and no parts, I called...was bounced around and then told manager would resolve and contact me within week. That call never came so I called again. I was suddenly told by the woman that the manager said my unit could not be repaired. I requested my money back as was initially discussed and was told my deposit toward the contract was being converted to a diagnostic charge. Very unprofessional and dishonest. They told me to contact the manufacturer (LG) to get my money back. LG told me it was not their responsibility, they are not the company that took my money.
Dealing with my bank, refuse to donate my fixed income to a dishonest company.
11/30/2017Provided by YP.com
WARNING: This company disguises itself under different addresses and variations of its name. They have an *F* RATING on the Better Business Bureau website. Please call 311 and ask to speak to a Consumer Affairs Representative if you feel you’ve been scammed by this company. You may also call any larger company (like Sears or GE) that referred you to them, and put in a complaint concerning that company’s service contract with “Superior Appliance Repair”. I paid $90 upfront for a service I never received. This company then switched their price quote and hiked the price up by $249 which didn’t include the $90 I paid for service I never received. At first, they offered me a bait and switch with a “reduced” $100 off, alongside a refund. However, when I told them I wanted the refund instead, they told me they would only “consider” giving me back my $90, if I took down my review on Yelp. Please research this company online, before using them. Many big name companies hire them as 3rd party Subcontractors.
06/04/2016Provided by YP.com
Dear Superior Appliance Repair
The whole process went very well. I was esoterically impressed by the professionalism and quick responses from you employees. Thank you for delivering promptly. I will purchase from you again Bob George
06/19/2013Provided by YP.com
My experience with Superior Appliance was 5 star. I'm a single female without a clue who to trust or what it should cost for appliance repair; Superior Appliance receives my highest praise. The fridge had been making a weird clicking sound and I was hoping it would "go away". Last week the fridge was no longer cooling and I had to make a quick decision. After reading a few reviews, crossed my fingers and called Superior. Alex was in my kitchen repairing the fridge the next day. It cost exactly what he quoted me on the phone the day before. He was on time, very polite and answered ALL my questions. I posted Superior's card in my condo building; when someone is this good at their job, they deserve the referrals! Excellent work!
11/30/2016Provided by YP.com
I was referred by PC Richards to service my Kitchen Aid refrigerator. The woman on the phone who schedules the appointments is so unprofessional and rude. It's like she is too lazy to even open her mouth to speak. I immediately called PC Richards for another service company but they told me this was my only option. On the day of the appointment I missed the guys call and he left a message saying "well, looks like you're not home so call the office to reschedule". Apparently that's it. If you happen to miss his call you don't get a visit and you have to start over. I've never heard of a service call of any time where you don't get a "hey we will be there in 20 minutes" at the very least! Not to mention I had someone in my apt waiting for them. When I called to reschedule I got the same rude lazy woman on the phone and she told me he would "try" to come. I waited all day and they never showed.
DO NOT USE THIS COMPANY! Gave one star because zero stars isn't an option.
11/25/2016Provided by YP.com
Superior Appliance Repair was recommended to me by a friend when I had problems with my non-draining dishwasher and I was very happy with their service. They came the same day and took care of it for great price. I highly recommend this company. John Buchan Manhattan NY
11/11/2016Provided by YP.com
Superior Appliance Repair was great service! We just moved into our new home and our dishwasher was flooded. They came out fixed the problem within an hour. Polite, efficient and fair prices! We will call them for any future issues and highly recommend. Irving Berlin Manhattan, NY
11/08/2016Provided by YP.com
Superior Appliance Repair have very excellent, and knowledgeable techs. Got the job done the same day thank you Hilaire Belloc Brooklyn, NY
11/06/2016Provided by YP.com
highly recommend Superior Appliance Repair I had a positive and excellent experience with them Charlie Batch Brooklyn, NY
10/26/2016Provided by YP.com
Worst experience ever. 5 stars I don't think so. Negative stars more like it. A service representative came to my home in July. He ordered the parts and the parts came in. I have been calling for the last 3 months to get my stove fixed. Their excuse is no service guy to come out. They should be ashamed of themselves. Horrible customer service.
10/14/2016Provided by YP.com
Superior Appliance Repair was fixed my dryer and they were great on time as promise polite and professional. I would highly recommended them. John Barlow Manhattan NY
10/13/2016Provided by YP.com
I really appreciate the prompt courteous response to my needs from Superior Appliance Repair. The repair man left with my dishwasher running great Alberto Ball Manhattan NY
10/11/2016Provided by YP.com
This is the third time I've used Superior Appliance Repair and I'm definitely a returning customer. They did a great job and I was very satisfied! I Would absolutely recommend them Susanne Anthony Brooklyn, NY
10/10/2016Provided by YP.com
This is the second time I've used Superior Appliance Repair and I'm definitely a returning customer. They did a great job and I was very satisfied! I Would absolutely recommend them Joseph Amis Brooklyn, NY
10/05/2016Provided by YP.com
Superior Appliance Repair were over within the hour and fixed the problem for a fair price. Thank you Sue Kamm Manhattan, NY
10/01/2016Provided by YP.com
Superior Appliance Repair gave me Great service! Our Maytag was working but not going into the spin cycle. I called them and they came out this morning. They were very professional and within 5 minutes had isolated the issue and thoroughly explained what was going on with our washer. His advice was straight forward, practical and helpful. I would highly recommend thank you Billy Adams Manhattan, NY
09/29/2016Provided by YP.com
Superior Appliance Repair repaired my dryer and the repair man was great on time as promise polite and professional they got the part and fix it on less than a day Bart Gremmen Brooklyn, NY
09/01/2016Provided by YP.com
Superior Appliance Repair was Great, fast, prompt service at the right price. I highly Recommend them Joseph George Brooklyn, NY
More Business Info
Dryer and Washing Machine Repair Yes, we know it's distressing when your washing machine or dryer breaks down; the last thing you want is a lot of dirty laundry piling up. Our professionally trained repair technicians are experts at finding out what's wrong with your washer or dryer, and fixing it fast. When it comes to same day washing machine repair, we provide Bosch service, Whirlpool service, Maytag service, GE service, Amana service, Frigidaire service and much more. Oven and Refrigerator Repair A high-quality oven or range is a big investment, so you want to care for it with proper appliance service. Plus, keeping your major kitchen appliances running smoothly is important for feeding your family. That's why we provide same-day service for your ovens and ranges. A refrigerator breakdown can be a costly disaster; there's nothing more upsetting than knowing you have a fridge full of food going bad. We make your refrigerator repair a high priority and send our professional appliance repair technicians out fast.
- Regular Hours
- ASKO, Amana, Appliance Repair Brooklyn Ny, Bosch, Bosch Repair, Dacor, Dishwasher Repair, Estate, Frigdaire, GE Repair, Hotpoing, Jennair, Kenmore, Magic Chef
- Payment method
- all major credit cards
About Our Company Superior Appliance Repair is an appliance service company, located in Brooklyn NY, providing appliance service throughout Brooklyn, Manhattan, and
home service tv
Best Prices for Appliance Repair As part of our commitment to offering superior appliance service, we offer affordable prices and reasonable rates on all the services we provide. You do not pay extra for appliance service on nights, weekends, or holidaysYou do not pay extra for the service call if we perform the appliance repairWe back all estimates with a low price guarantee, ensuring that you get the lowest prices for your appliance repair We personally guarantee our work with a warranty, ensuring your confidence and peace of mind that we're performing our best work. One year manufacturer's warranty on all major appliance parts30 day warranty on all performed labor50 percent discount on any labor performed on a second service call, for any additional problems with your appliance within 30 days from the original repair
- Major Appliances, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Appliances-Major-Wholesale & Manufacturers, Handyman Services, Major Appliance Refinishing & Repair, Small Appliance Repair