Super Shiny USA

Write a Review718-332-1444

CLOSED NOW - Opens at 6:30am

Absolutely terrible!! Under the new management, this place went from great to horrible. Most recently, they lost one of my $50 dress shirts that I gave in to press & fold. At first they claimed that I already picked it up. Then they claimed that my wife picked it up. Eventually they agreed that we didn't pick it up, and offered to contact the off-site dry cleaner to see if they could find it. Weeks later, and nobody contacted me. I spoke to them 2 more times, simply looking for an apology, and perhaps a small credit towards future business. Nothing of the sort was given. They never apologized, and returned to the theory that I or my wife already picked up the shirt. The supposed manager (Helen) could barely speak English which made communicating very difficult, and the employees were no better. Stay far away from this place - it's horrible.

Ten out of the last 12 times I've brought laundry in here, it wasn't ready on the day they said it would be, and I've had to come back one or more times before I got it back. The most recent time, my bag of laundry (8 dress shirts, 9 pairs of socks, 9 pairs of underwear, 1 bathrobe, 2 towels) was lost entirely. It hasn't been found in three weeks, and the owner's best offer to make good is $37.50 in credit on future business --as if I'm likely to want to do any more business with this place now. I recommend against having anything to do with this business if you can possibly avoid it.