SUNSVISION.COM, INC

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The customer service staff is friendly and made my husband and me feel confident in our selection. I will define be a lifetime member.

I ordered two pairs of eyeglasses on Sunsvision website. One is Dior and another is Tom Ford for a total of 418 bucks. I paid another 12.9 bucks for usps 2 day shipping and received them four days after I placed the order. However, when I opened the package with excitement, I was so disappointed. The Dior one has one Dior box but without anything in the box. NO EYEGLASSES! Did I pay 230 bucks for an empty Dior Box??? For the Tom Ford, or I assume it should be the Tom Ford eyeglasses, there is a pair of sunglasses, wrapped in a plastic bag, with some paper shown the brand of these sunglasses is called "Safilo". "Tom Ford", IN A PLASTIC BAG. ARE YOU KIDDING ME??!! And I, yes, I, have to pay the return shipping for 9.99 dollars. What a joke. So I spent 25 bucks for nothing and waste my valuable time on their website and drive to post office to return these garbage. I will never ever buy anything on this website again.

Glasses were absolutely brilliant and received them within 6 days. Made a slight mistake on my order and only noticed after 5 days, made a call, they adjusted it and the next day I received the correct frames at no extra cost. Fantastic customer service, really fast, reliable, brilliant prices, legitimate.

I'm very happy with my order. The glasses arrived well packaged. My prescription was cross checked thoroughly and the paperwork was enclosed. The glasses are just great. I ordered the 1.6 Thin & Light HMAR with Uv400. This gave me peace of mind that the HMAR process will make my lenses as resistant to scratches as is possible. The customer service by email was great. I haven't needed glasses for a long time and I was assured my prescription was being looked at. Just what I wanted. Thank you!

I have called this business multiple times and sent at minium 5 emails. They do not reply to emails and never answer the phone. My order was placed 2 weeks ago and they charge my credit card after 3 days. I would not recomend anyone to spend any money for the type of customer service they provide. Even though the prices look good, scammers have a way of doing that. Terrible terrible business.

I'm really happy to find this seller. I was trying to find nice frame for a good price, have visited many optical stores and retail prices are crazy. I checked few online resellers but the quality doesn't seem to be good enough. Sunsvision has an amazing choice of designer eyewear and I was lucky to get an amazing deal for their new brand Alan Blank. Really good solid quality, I received a 50% discount so paid for frame and nice lenses less then $100. My order was shipped very quickly. Will def come back to buy few other styles. Thank you guys!

I love that they are local, and located in Brooklyn, NY. I ordered some Maui Jim glasses, great price, I waited a week but it was worth it. Customer service was decent for an online company but they answered all of my questions. I love their online chat, I think it was very helpful for my many quick questions.

Zero stars. I placed an order for Tiffany sunglasses on August 16, 2015. 3 days later, on August 19, 2015, (my birthday), I received the following email:"Hello, Thank you for shopping with us. Unfortunately frame that you ordered is currently on backorder by manufacturer for 10-15 business days. Please let us know if you would like to proceed with the order. We apologize for any inconvenience. Thank you". I called right away and left them a message letting them know that I had gotten their email and that I would like to proceed with my order and to please call me back. On August 28th I still had not gotten a response so I called and spoke with someone named Elena who assured me that the sunglasses would be available after the stated backorder time period. As of today, Monday September 21, 24 days since I last spoke with Sunsvision and 36 days since I placed my order, I have heard nothing from Sunsvision. I have tried calling but there is never an answer, I have tried leaving messages, but no one returns my call. I was forced to open up a dispute with my credit card company. I will post a final review with the outcome of the dispute in a few weeks.

I would also like to add that the address for Sunsvision (2436 E15 3rd Floor, Brooklyn, NY 11235), is a few blocks from where live and I pass by there on my way to the subway every day. I started paying close attention to the eyeglass stores that I pass when I realized that Sunsvision is not one of the eyeglass stores, nor is it a recognizable business. Plug it into Google maps street view and it is nothing more than a residence.

I ordered a pair of Ray-Ban glasses from Sunsvision. A week and a half after I ordered them, I checked the website and it said my order was "processing." I called the company and was told the glasses were on "back order." I asked why no one had let me know, and the woman apologized and said she would get back with me at the end of the week with an update on my order. No one called or e-mailed. I waited patiently for a month and a half and then called again. The woman put me on hold and came back with the good news. My glasses had come in and I would have them by next Wednesday (five days away). Nothing on Wednesday -- or Thursday or Friday. Two weeks later -- almost two months after I ordered them -- they arrived. The price was good, but the service is horrible.

My husband ordered me a pair of nonprescription Tiffany glasses. I saw the exact same pair of glasses at LensCrafters but Sunsvision had them for way cheaper!! We ordered them and they took about 3 weeks to come, but it was worth the wait! I am very satisfied. The staff was very responsive as well!

I was nervous ordering online, especially when said customer services phones were down. I sent a couple of emails and received automated email return message. It took 3 weeks to get my progressive glasses. But I was very happy with them. I can see again. I would recommend them

This customer service, price point, and designs make you feel a special love for your glasses. When you wear them, you feel a sense of attachment and pride. If you want stylish glasses, this should be your first stop.

Friendly staff, outstanding selection, and great prices! What more do you want?!

I didn't visit this location but did order through SUNSVISION's website. My glasses are great. The frames have a cool design and very high quality. The lenses are perfect. The price and service are excellent!!

I thank my lucky stars my girl friend introduced me to SUNSVISION! I now have a collection of their glasses (and probably more cases than I know what to do with)! Great selection, helpful staff and incredible customer service!

Huge selection in sunglasses at the lowest prices around. The people that work there are super helpful and nice. I have also ordered stuff off there website and had a great customer service!!!!

I love sunglasses and this place specializes in them! They are super helpful and the customer service there is great. They have a large selection and they've ordered sunglasses for me that they didn't have in stock. Great place, can't say enough good things.

Awesome customer service authentic products with super fast shipping!AAA++++

Great deals. Thanks for preparing my family for a season 2012!

Best price and customer service awesome interior design and products line. Thank you guys!