Sprint
705 Grand St, Brooklyn, NY 11211
Reviews
09/01/2015
Provided by YP.comTotally dissatisfied with the treatment i received as customer. the sales rep was texting on her cell phone throughout the transaction of activating my phone. To make matters worse, she activated the wrong phone. I came in for an upgrade to replace a iPhone 6 plus. 64 GB. I made it perfectly clear that i wanted the 6 plus in gold and 64 GB. Carelessly, she activated a 16 GB instead. I didn't find this out until a returned home to restore my backup to the new phone only to find out there was not enough GB. So i had to return. To my surprise she clearly did not apologize or even show any sympathy for the error. She pretty much indicated it was my fault. Totally unacceptable behavior towards a customer.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Phone: 718-504-7737
Phone: 718-388-0100
Fax: 718-504-7737
- Payment method
- visa, amex, debit, diners club, discover, master card, paypal
- Neighborhoods
- Northern Brooklyn, Williamsburg, East Williamsburg
- AKA
Sprint Store
Sprint Store by Wireless Ritz
- Other Links
https://www.sprint.com/locations/ny/brooklyn/705-grand-st
https://www.sprint.com/storefronts/bd/sprint-brooklyn-ny-11211-d-196820
- Categories
- Cellular Telephone Service, Cellular Telephone Equipment & Supplies